Lindsey Marshall
I am Lindsey Marshall, a senior instructional designer and learning leader with a proven track record delivering enterprise-scale ERP training and digital learning programs across government, infrastructure, and…
About
I am Lindsey Marshall, a senior instructional designer and learning leader with a proven track record delivering enterprise-scale ERP training and digital learning programs across government, infrastructure, and transport sectors. I translate complex technical specifications into practical learning outcomes, applying ADDIE and ADKAR to drive user adoption and measurable performance improvements. I collaborate closely with SMEs, IT, and vendor partners to design, test, rollout, and continuously improve training assets, supported by my background in psychology and adult education.
In my work, I design blended and digital learning that aligns with evolving business processes, leveraging analytics to measure impact and inform ongoing capability development. I enjoy leading cross-functional teams, mentoring junior IDs, and communicating complex concepts clearly to diverse stakeholder groups to uplift digital capability and organisational performance.
- 33 years' experience
- Joined December 2025
Industry experience
- Education
- Government
- Professional Services
- Software & Internet
- Telecommunications
- Transportation & Logistics
Work experience· 26 roles
Led design and development of 6 mandatory online learning modules and 4 face-to-face programs for the National Learning Expo. Established a concise training, project and communications plan; coordinated with department SMEs; designed programs in Articulate Rise and Storyline; facilitated one-on-one coaching and mentoring sessions.
Rescued a time-critical training deliverable for a 1 July go-live of SAP S4Hana Public Cloud by outlining a design solution, leveraging Storyline ScreenCast, upskilling two IDs, developing a delivery template, and providing ongoing support to the Change Manager.
Reviewed and revamped two mandatory online modules (WHS and Occupational Violence) and designed two new modules for Due Diligence and Psychosocial Safety. Established a training plan, coordinated with SMEs, conducted TNA interviews, created multiple eLearning assets, produced 3 VideoScribe files, and provided weekly PMO reporting.
Education
Certifications and awards
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