Available to hire
Hello! I’m Sofia Karkaletsi, a tech-minded professional with a MSc in Digital Media and a BSc in Computing from the University of Portsmouth. I have spent the past years building WordPress sites, supporting IT services in academia and government contexts, and teaching informatics across Thessaloniki. I enjoy turning ideas into practical digital solutions, from websites and SEO to e-government workflows, while always looking for opportunities to learn and grow.
When I’m not coding or teaching, I’m exploring new tools for web design, front-end development, and user experience optimization. I value collaborative work, clear documentation, and helping teams leverage technology to serve their communities better.
Skills
See more
Language
Greek, Modern
Fluent
English
Intermediate
Work Experience
Service Desk Agent at Aristotle University of Thessaloniki - IT Center (ESCI)
March 1, 2023 - PresentProviding guidance and support (L1/L2) in Erasmus related applications & EWP Network issues; Using Jira ticketing system to track issues; Escalating tickets to other levels/teams; Writing manuals and user guides
Web Developer at Interlife Insurance Company
April 1, 2022 - September 30, 2022WordPress website development; WordPress website management; Learning Angular
Project Participant (CUTLER) at Municipality of Thessaloniki
May 13, 2019 - February 28, 2021Participation in the European program H2020 CUTLER representing the Municipality; placement in the e-Government department of the Municipality of Thessaloniki
Web Developer (External Cooperation) at IT Company
January 1, 2019 - December 31, 2020Build web pages in WordPress; Management through cPanel, Plesk; SEO; Google Analytics
Administrative and Financial Support at Law and Informatics Curriculum, University of Macedonia
December 1, 2017 - August 31, 2018Administrative and financial support for the Law and Informatics curriculum
Electronic and Accounting Technical Office Support
January 1, 2007 - January 1, 2017Electronic registration and processing of tax cases (income tax E1, E2, E3, E9), Consolidated statements (FMY), Periodic VAT, FMY, IKA APD, data processing; Joint Ventures
Hourly Informatics Instructor at Vocational Training Institute (Thessaloniki) for kids with special needs
October 1, 2021 - June 30, 2022Informatics instruction (hourly)
Hourly Informatics Instructor at Vocational Training Institute in Neapolis
October 1, 2023 - February 14, 2025Informatics instruction (hourly)
Hourly Informatics Instructor at Vocational Training Institute in Epanomi
October 1, 2020 - June 30, 2021Informatics instruction (hourly)
Hourly Informatics Instructor at Vocational Training Institute in Monastiriou
October 1, 2020 - June 30, 2021Informatics instruction (hourly)
Hourly Informatics Instructor at Vocational Training Institute in Neapolis
October 1, 2020 - June 30, 2021Informatics instruction (hourly)
Informatics Instructor at YMCA of Thessaloniki
November 29, 2016 - May 3, 2017Informatics courses (beginner level)
Hourly Informatics Instructor at OAED Apprenticeship / OAED center network
October 1, 2007 - June 30, 2016Informatics instruction across multiple centers (Sndos, Pylaia, Neapolis, Thessaloniki, Evosmos, Epanomi, Thermi, Kalamaria Lifelong Learning Center, OAED, OAED apprenticeship in Lakkia Vasilika Thessaloniki)
Informatics Instructor at Arsakeio High School of Thessaloniki
December 1, 2006 - June 30, 2008Informatics instruction; Associate Professor of Informatics; Laboratory Manager
Instructor - ECDL Web Starter at AHON Papanastasiou
March 1, 2012 - PresentTeaching - preparation for ECDL Web Starter
Service Desk Agent at IT Center, Aristotle University of Thessaloniki
March 1, 2023 - PresentProviding guidance and support (L1 / L2) in Erasmus-related applications & EWP Network issues; using Jira ticketing system to track issues; escalating tickets to other levels/teams; writing manuals and user guides.
Web Developer (WordPress) at Interlife Insurance Company
April 1, 2022 - September 30, 2022WordPress websites development; company site management; learning Angular.
Participation - H2020 CUTLER project at Municipality of Thessaloniki (CUTLER project)
May 1, 2019 - February 28, 2021Participation representing the Municipality in the CUTLER project and placement in the e-Government department; project site: https://www.cutler-h2020.eu/.
External cooperation with an IT Company at External cooperation with an IT Company
January 1, 2019 - December 31, 2020Build web pages in WordPress; management through cPanel, Plesk; SEO; Google Analytics.
Administrative and Financial Support - Law and Informatics Curriculum at University of Macedonia
January 1, 2007 - December 31, 2017Electronic and accounting office support; electronic registration and processing of tax cases (income tax E1, E2, E3, E9); Consolidated statements (FMY); Periodic VAT, FMY, IKA APD; data processing; Joint Ventures, etc.
Electronic and accounting technical office support at University of Macedonia
January 1, 2007 - December 31, 2017Electronic registration and processing of tax cases; data processing; JV and related financial tasks.
Associate Professor of Informatics at Arsakeio High School of Thessaloniki
November 1, 2007 - June 30, 2008Associate Professor of Informatics; Laboratory Manager; High School Informatics.
Hourly Informatics Instructor at Arsakeio High School of Thessaloniki
December 1, 2006 - April 30, 2007Informatics instructor duties across the school.
Informatics Instructor at Various Vocational Training Institutes (SNDOS, Pylaia, Neapolis, Thessalonikis, Evosmos, Epanomi, Thermi, OAED Lakkia Vasilika, Kalamaria Lifelong Learning Center, etc.)
October 1, 2007 - June 30, 2016Hourly informatics instruction; taught Introduction to Informatics, MS Office, Windows, Website Design, HTML/CSS, HTML5/CSS3, JavaScript, PHP, databases (Access), etc.
Informatics Instructor - ECDL/Web Starter preparation at AHON Papanastasiou
March 1, 2012 - March 31, 2012Teaching - preparation for ECDL Web Starter (website construction).
Informatics Instructor - ECDL Web Starter preparation at Trilofo High School
January 8, 2019 - May 21, 2019Teaching - preparation for the State Certificate of Informatics; ECDL core.
Informatics Instructor - ECDL Core preparation at Zografou
April 1, 2018 - May 31, 2018Teaching - preparation for ECDL Core, Zografou.
Hourly Informatics Instructor at Arsakeio High School of Thessaloniki
December 1, 2006 - April 30, 2007Hourly informatics instruction.
Education
MSc Digital Media at University of Portsmouth
January 1, 2003 - January 1, 2004BSc (Hons) Computing at University of Portsmouth
January 1, 1999 - January 1, 2003Computer Applications Specialist at IEK Epanomi Thessaloniki
January 1, 1997 - January 1, 1999High School Diploma at Arsakeio Lyceum of Thessaloniki
January 11, 2030 - January 1, 1996MSc Digital Media at University of Portsmouth
January 1, 2003 - November 3, 2004BSc (Hons) Computing at University of Portsmouth
January 1, 1999 - July 4, 2003Computer Applications Specialist at IEK Epanomi Thessaloniki
January 1, 1997 - December 31, 1999High School Diploma at Arsakeio Lyceum of Thessaloniki
January 1, 1996 - December 31, 1996Qualifications
ECDL Core
April 1, 2018 - May 31, 2018ECDL Web Starter
March 1, 2012 - March 31, 2012Industry Experience
Education, Software & Internet, Government, Professional Services, Media & Entertainment, Other
Skills
See more
Hire a Web Developer
We have the best web developer experts on Twine. Hire a web developer in Thessaloniki today.