Available to hire
Hi, I’m Hardik Sharma. I’m an HR Project, Transformation & People Operations Leader with 10+ years of experience driving organizational change, process optimization, and multi-site project delivery across Europe and Asia. Based in Wiesbaden with full German work authorisation.
I specialize in stakeholder management, cross-functional leadership, and data-driven HR transformation, delivering decision-ready insights used by HR Directors and CXO leadership. I enjoy building scalable processes, leading diverse teams, and aligning HR strategy with business goals.
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
German
Fluent
English
Fluent
Work Experience
HR Project Manager at Musashi Europe
January 1, 2025 - PresentSupport the HR Director in planning and executing HR project & transformation initiatives across multiple European entities, focusing on process optimization, governance alignment, and capability enhancement. Lead cross-functional project streams related to operating model redesign, workflow improvement, and HR systems/process harmonization. Enable executive decision-making through structured analysis, project documentation, and consolidated reporting aligned with senior leadership forums. Coordinate with HRBPs and operational leaders to ensure change readiness, communication alignment, and consistent implementation across functions. Drive data-backed improvement tools, increasing process efficiency and transparency across HR processes. Act as an internal advisor, supporting leadership workshops, stakeholder alignment, and cross-site collaboration.
People Manager at Amazon
August 1, 2021 - March 1, 2024Led multiple teams of up to 40 associates; introduced performance scorecards and coaching cadence, achieving ~15% average productivity gains and ~6% year-on-year reductions in voluntary attrition. Reengineered core operating procedures and handoffs to reduce average turnaround time by 9% and first-contact resolution gaps by ~11%. Drove improvements in external satisfaction (+7%) and internal stakeholder satisfaction (+14%) through SLA clarity and escalation governance. Launched Lean/continuous improvement sprints reducing project delays by ~15% and lowering rework by ~12%. Built governance for KPIs and dashboards, increasing data visibility and contributing to ~18% improvement in measured performance. Partnered with Tech & Program teams to standardize processes across sites, reducing variance in key metrics by ~20%.
Team Leader, HR at Concentrix
July 1, 2019 - July 1, 2021Worked with NetApp client as a bilingual service delivery professional, overseeing roles including Program Consultant, Operations, and Talent Acquisition. Initiated projects to streamline business processes across the EMEA region. Key highlights include driving customer insights and market research to enhance service delivery and raise customer satisfaction by ~6%, managing end-to-end project lifecycles with data analytics to optimize resource allocation and efficiency, and implementing strategies to reduce costs by ~30% across the EMEA region.
Bi-lingual Representative at Concentrix
January 1, 2017 - July 1, 2019Drove customer insights and market research to enhance service delivery and raise customer satisfaction by ~6%. Managed end-to-end project lifecycles using data analytics to improve resource allocation and operational efficiency. Implemented strategies to reduce costs by ~30%, leveraging insights to optimize customer support offerings across the EMEA region.
Team Leader, HR at SAP Ent Technologies Pvt. Ltd.
January 1, 2016 - December 1, 2016Led and empowered a team of 25 German-speaking sales executives, driving strategic initiatives that surpassed financial goals. Championed European market expansion, identifying and capturing key growth opportunities.
Bi-lingual Rep at Concentrix
January 1, 2017 - July 1, 2019Drove customer insights and market research initiatives for NetApp client; managed end-to-end project lifecycles to optimize resource allocation and operational efficiency; implemented cost-reduction strategies across EMEA and improved customer satisfaction.
Team Leader at Sapean Technologies Pvt. Ltd.
January 1, 2016 - December 31, 2016Led and empowered a team of 25 German-speaking sales executives; championed European market expansion and growth opportunities.
Education
Qualifications
German Labour Law (Arbeitsrecht)
January 11, 2030 - December 16, 2025AI Transformation & EU AI Act (HR Governance)
January 11, 2030 - December 16, 2025SAP Activate (Project Implementation Methodology)
January 11, 2030 - December 16, 2025SAP S/4HANA (Business Process Understanding – HR, FI, MM)
January 11, 2030 - December 16, 2025ERP Transformation (HR / People & Culture)
January 11, 2030 - December 16, 2025Industry Experience
Professional Services, Retail, Software & Internet, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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