I am a customer service and hospitality professional with experience in high-volume restaurants, specialty cafés, hotels, and luxury dining environments. I excel in guest relations, service delivery, and team coordination across bar, restaurant, and reception functions. I am known for fast learning, strong communication, cultural adaptability, and staying calm and solution-focused in demanding situations. I am seeking opportunities in events, hospitality, and service-oriented environments. I bring a proactive mindset, a focus on hygiene and safety, and a track record of delivering high-quality service in luxury settings. I thrive in collaborative environments, guide teams effectively, and adapt quickly to new roles and locations to ensure seamless guest experiences.

TEYA CHATILA

Add your roles

I am a customer service and hospitality professional with experience in high-volume restaurants, specialty cafés, hotels, and luxury dining environments. I excel in guest relations, service delivery, and team coordination across bar, restaurant, and reception functions. I am known for fast learning, strong communication, cultural adaptability, and staying calm and solution-focused in demanding situations. I am seeking opportunities in events, hospitality, and service-oriented environments. I bring a proactive mindset, a focus on hygiene and safety, and a track record of delivering high-quality service in luxury settings. I thrive in collaborative environments, guide teams effectively, and adapt quickly to new roles and locations to ensure seamless guest experiences.

Available to hire

I am a customer service and hospitality professional with experience in high-volume restaurants, specialty cafés, hotels, and luxury dining environments. I excel in guest relations, service delivery, and team coordination across bar, restaurant, and reception functions. I am known for fast learning, strong communication, cultural adaptability, and staying calm and solution-focused in demanding situations. I am seeking opportunities in events, hospitality, and service-oriented environments.

I bring a proactive mindset, a focus on hygiene and safety, and a track record of delivering high-quality service in luxury settings. I thrive in collaborative environments, guide teams effectively, and adapt quickly to new roles and locations to ensure seamless guest experiences.

See more

Language

English
Advanced
Lithuanian
Fluent
Arabic
Intermediate

Work Experience

Food & Beverage Employee (Freelance) at Sofitel Legend The Grand Amsterdam – Oriole Garden Bistro (5 ★ Restaurant)
September 1, 2025 - December 1, 2025
Delivered high-quality service in a luxury 5-star environment, served dishes and drinks with precision, prepared specialty beverages, guided guests through menus, maintained hygiene standards, and ensured smooth cooperation with kitchen and bar staff.
Bartender / Waitress / Reception / Shift Supervisor at Bunk Hotel Amsterdam
November 1, 2024 - September 1, 2025
Rotated across restaurant, bar, and reception; prepared beverages; supervised shifts; handled bookings; assisted with check-ins/outs; resolved guest issues; and maintained cleanliness and safety standards.
Head Barista at Elska Coffee – Specialty Café
August 1, 2022 - July 1, 2023
Led a team of 14 baristas, managed Instagram business account, delivered top-tier customer service, and conducted staff evaluations to improve operational efficiency.

Education

Secondary Education (Gymnasium) at Vilniaus Žemynos Gymnasium
September 1, 2019 - June 1, 2023
CPD Accredited Certificate in Leisure & Events Management at Breda University of Applied Sciences
September 1, 2024 - June 1, 2025
CPD Accredited Certificate in Event Management at Breda University of Applied Sciences
September 1, 2024 - June 1, 2025
CPD Accredited Certificate in Customer Service at Breda University of Applied Sciences
September 1, 2024 - June 1, 2025
CPD Accredited Certificate in Communications at Breda University of Applied Sciences
September 1, 2024 - June 1, 2025

Qualifications

CPD Accredited Certificate in Event Management
September 1, 2024 - June 1, 2025
CPD Accredited Certificate in Customer Service
September 1, 2024 - June 1, 2025
CPD Accredited Certificate in Communications
September 1, 2024 - June 1, 2025

Industry Experience

Travel & Hospitality, Professional Services, Media & Entertainment

Hire a Freelancer

We have the best experts on Twine. Hire a freelancer in Amsterdam today.