Hello! I’m Radhika Sherly, a Salesforce Administrator/Developer with 3+ years of IT experience, specializing in optimizing business processes, automating workflows, and ensuring robust CRM functionality. I enjoy turning complex requirements into streamlined, reliable solutions that drive real business value. I thrive on building clean, scalable solutions and collaborating with cross-functional teams to deliver measurable outcomes. I’m eager to take on challenging roles and continue growing my Salesforce expertise.

Radhika Sherly

Hello! I’m Radhika Sherly, a Salesforce Administrator/Developer with 3+ years of IT experience, specializing in optimizing business processes, automating workflows, and ensuring robust CRM functionality. I enjoy turning complex requirements into streamlined, reliable solutions that drive real business value. I thrive on building clean, scalable solutions and collaborating with cross-functional teams to deliver measurable outcomes. I’m eager to take on challenging roles and continue growing my Salesforce expertise.

Available to hire

Hello! I’m Radhika Sherly, a Salesforce Administrator/Developer with 3+ years of IT experience, specializing in optimizing business processes, automating workflows, and ensuring robust CRM functionality. I enjoy turning complex requirements into streamlined, reliable solutions that drive real business value.
I thrive on building clean, scalable solutions and collaborating with cross-functional teams to deliver measurable outcomes. I’m eager to take on challenging roles and continue growing my Salesforce expertise.

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Experience Level

Expert
Intermediate
Intermediate

Language

Dutch
Advanced

Work Experience

Salesforce Developer Trainee at ExaltLink, India (Remote)
May 1, 2024 - Present
Implementing flows adhering to best practices; providing technical support for debugging and fixing issues in Apex, LWC, and Salesforce configurations; building reports & dashboards; customizing page layouts; working with triggers.
Sales Assistant (Part-time) at Inditex, Netherlands
November 1, 2021 - January 1, 2025
Assisted customers in finding products, provided recommendations, and answered inquiries; processed sales transactions, refunds, and exchanges; maintained store layout and restocked shelves; exceeded monthly sales targets via upselling and cross-selling; assisted Dutch-speaking customers with inquiries and complaints.
Associate at Accenture, India
August 1, 2018 - November 1, 2019
Administered and customized Salesforce CRM to support operational and campaign management teams; designed and implemented Flows, Validation Rules, and Custom Fields; developed custom functionalities using Apex Classes, Triggers, and Lightning Web Components; managed user roles, profiles, permission sets, and security settings; created and maintained Reports and Dashboards to monitor campaign performance and key metrics.
Technical Assistant at Aryad Grama Panchayat (India Govt.)
April 1, 2015 - January 1, 2018
Providing training/technical support to staff about proprietary software packages; coordinated government projects; identified reporting and debugging issues with software, network, and hardware.

Education

Master of Computer Applications at Cochin University of Science and Technology, India
January 1, 2010 - December 31, 2013
Bachelor of Computer Science at Sree Narayana College, India
January 1, 2007 - December 31, 2010

Qualifications

Salesforce Certified Administrator
October 1, 2023 - December 16, 2025
Flow Administration Superbadge
January 11, 2030 - December 16, 2025
Salesforce Trailblazer Expeditioner
January 11, 2030 - December 16, 2025
Salesforce Certified Platform Developer
November 1, 2025 - December 16, 2025

Industry Experience

Software & Internet, Retail, Professional Services, Government