Hi there! I’m Zo Hargrove. I bring solid experience across facilities maintenance, wire technology, and customer-focused roles in retail and government settings. I pride myself on solving problems, keeping environments safe and efficient, and delivering reliable service. Most recently I completed Product Management Fundamentals through USMx, expanding my technical and problem-solving toolkit to bridge operations and product thinking.

Zo Hargrove

Hi there! I’m Zo Hargrove. I bring solid experience across facilities maintenance, wire technology, and customer-focused roles in retail and government settings. I pride myself on solving problems, keeping environments safe and efficient, and delivering reliable service. Most recently I completed Product Management Fundamentals through USMx, expanding my technical and problem-solving toolkit to bridge operations and product thinking.

Available to hire

Hi there! I’m Zo Hargrove. I bring solid experience across facilities maintenance, wire technology, and customer-focused roles in retail and government settings. I pride myself on solving problems, keeping environments safe and efficient, and delivering reliable service.

Most recently I completed Product Management Fundamentals through USMx, expanding my technical and problem-solving toolkit to bridge operations and product thinking.

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Experience Level

Intermediate

Work Experience

Weekend Location Manager at American Pride Car Wash
March 1, 2025 - Present
Responsible for customer sales, maintaining site cleanliness, and equipment inspection at the Knightdale location.
Construction Services Senior Technician at Wake County – Downtown Hard Surfaces Cleaning
January 1, 2020 - Present
Assisted facility technicians in troubleshooting issues and coordinating cleaning tasks; performed street, deck, and downtown maintenance operations using sweepers and cleaning machines; delivered exceptional customer service.
Downtown Hard Surfaces Cleaner- Facilities Technician at Wake County Government
January 1, 2019 - January 1, 2020
Conducted street and deck cleaning in downtown areas; operated sweepers and cleaning machinery; provided support for public inquiries and safety.
Wire Technician at AT&T
February 1, 2018 - December 1, 2019
Installed and repaired cable boxes, modems, and DirectTV systems in residential settings; ran wiring through homes and ensured system functionality; assisted coworkers and maintained service records.
Garden Associate/Stocker/Cashier at Walmart
February 1, 2017 - February 1, 2018
Processed customer transactions, provided excellent service; performed daily plant care and restocked merchandise in the garden center; maintained cleanliness and organized displays.
Ride Operator/Caretaker at City of Raleigh – Pullen Park
April 1, 2015 - July 1, 2017
Operated amusement rides, ensured safety protocols; performed light maintenance and janitorial tasks to uphold park standards.
Ticket Taker at East Game Conference
January 1, 2014 - December 31, 2014
Collected, sorted, and organized customer tickets; directed attendees to showrooms and exhibits.
Team Member at Papa John’s
January 1, 2012 - December 31, 2012
Processed orders in person and over the phone; packaged products for delivery and supported coworkers with tasks as needed.

Education

A.A.S. in Simulation and Game Development at Wake Tech Community College
January 1, 2013 - January 1, 2016
High School Diploma at Southeast Raleigh High School
January 1, 2009 - January 1, 2013

Qualifications

ENES608.1: Product Management Fundamentals
February 11, 2025 - December 16, 2025
ENES608.2: Achieving Product-Market Fit
April 1, 2025 - December 16, 2025
Path to Pro Skills Program – Skills Basics (Home Depot)
November 3, 2025 - December 16, 2025

Industry Experience

Telecommunications, Retail, Government, Professional Services, Other