Available to hire
Hi there! I’m Bruce Ngphuocnguyen, a QA-focused project leader with hands-on software development skills and 5+ years in tech. I specialize in bridging developer and tester perspectives to improve delivery quality and reduce risk while guiding cross-functional teams through Agile ceremonies and QA processes.\n\nI’ve led QA teams of up to five testers across international web and mobile projects, enforced accessibility standards, and coached teammates to ISTQB certification. I’m passionate about building reliable software and growing as a project manager.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Vietnamese
Fluent
English
Advanced
Finnish
Beginner
Swedish
Beginner
Work Experience
Software Tester, Test Lead at FPT Software
August 1, 2020 - January 1, 2023Led a QA team of 5 testers across multiple international web and mobile projects. Introduced and implemented left-shift testing methodology, reducing defects by 80% pre-release. Served as main point of contact between QA, Development, and Project Management. Facilitated Agile ceremonies (daily standups, retrospectives) and mentored team members. Enforced ADA compliance standards to ensure accessibility across all web deliverables. Achieved 100% ISTQB certification for all team members through structured coaching. Analyzed client requirements and translated them into optimized, testable solutions. Worked cross-functionally with business analysts and developers to reduce delivery risk. Emphasized early defect detection and solution quality through thorough code reviews and UAT prep.
Technical Consultant at FPT Software
January 1, 2018 - July 1, 2020Provided technical consultancy across multiple projects, contributing to requirements analysis, test strategy, and delivery planning.
QA Lead / Software Tester at FPT Software
August 1, 2020 - January 1, 2023Led a QA team of 5 testers across multiple international web and mobile projects. Introduced left-shift testing methodology, reducing defects by 80% pre-release. Served as main point of contact between QA, Development, and Project Management. Facilitated Agile ceremonies (daily standups, retrospectives) and mentored team members. Enforced ADA compliance standards to ensure accessibility across all web deliverables. Achieved 100% ISTQB certification for all team members through structured coaching. Analyzed client requirements and translated them into optimized, testable solutions. Worked cross-functionally with business analysts and developers to reduce delivery risk. Emphasized early defect detection and solution quality through thorough code reviews and UAT prep.
Education
Business Information Technology (ICT Infrastructure and Cloud Services) at Haaga-Helia University of Applied Sciences
January 11, 2030 - December 17, 2025Software Engineering at Hoa Sen University
August 1, 2011 - August 1, 2014Business Administration at Häme University of Applied Sciences
August 1, 2023 - May 1, 2024Business Administration at Häme University of Applied Sciences
August 1, 2024 - December 17, 2025Software Engineering at Hoa Sen University
August 1, 2011 - August 1, 2014Business Administration at Häme University of Applied Sciences
August 1, 2023 - May 1, 2024Business Information Technology (ICT Infrastructure and Cloud Services) at Haaga-Helia University of Applied Sciences
August 1, 2024 - December 17, 2025Qualifications
ISTQB Certified Tester Foundation Level
June 14, 2022 - December 17, 2025ISTQB Certified Tester Foundation Level
June 14, 2022 - December 17, 2025Industry Experience
Software & Internet, Professional Services, Education
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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