Hi there! I’m Bruce Ngphuocnguyen, a QA-focused project leader with hands-on software development skills and 5+ years in tech. I specialize in bridging developer and tester perspectives to improve delivery quality and reduce risk while guiding cross-functional teams through Agile ceremonies and QA processes.\n\nI’ve led QA teams of up to five testers across international web and mobile projects, enforced accessibility standards, and coached teammates to ISTQB certification. I’m passionate about building reliable software and growing as a project manager.

BRUCE NGphuocnguyen

Hi there! I’m Bruce Ngphuocnguyen, a QA-focused project leader with hands-on software development skills and 5+ years in tech. I specialize in bridging developer and tester perspectives to improve delivery quality and reduce risk while guiding cross-functional teams through Agile ceremonies and QA processes.\n\nI’ve led QA teams of up to five testers across international web and mobile projects, enforced accessibility standards, and coached teammates to ISTQB certification. I’m passionate about building reliable software and growing as a project manager.

Available to hire

Hi there! I’m Bruce Ngphuocnguyen, a QA-focused project leader with hands-on software development skills and 5+ years in tech. I specialize in bridging developer and tester perspectives to improve delivery quality and reduce risk while guiding cross-functional teams through Agile ceremonies and QA processes.\n\nI’ve led QA teams of up to five testers across international web and mobile projects, enforced accessibility standards, and coached teammates to ISTQB certification. I’m passionate about building reliable software and growing as a project manager.

See more

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

Vietnamese
Fluent
English
Advanced
Finnish
Beginner
Swedish
Beginner

Work Experience

Software Tester, Test Lead at FPT Software
August 1, 2020 - January 1, 2023
Led a QA team of 5 testers across multiple international web and mobile projects. Introduced and implemented left-shift testing methodology, reducing defects by 80% pre-release. Served as main point of contact between QA, Development, and Project Management. Facilitated Agile ceremonies (daily standups, retrospectives) and mentored team members. Enforced ADA compliance standards to ensure accessibility across all web deliverables. Achieved 100% ISTQB certification for all team members through structured coaching. Analyzed client requirements and translated them into optimized, testable solutions. Worked cross-functionally with business analysts and developers to reduce delivery risk. Emphasized early defect detection and solution quality through thorough code reviews and UAT prep.
Technical Consultant at FPT Software
January 1, 2018 - July 1, 2020
Provided technical consultancy across multiple projects, contributing to requirements analysis, test strategy, and delivery planning.
QA Lead / Software Tester at FPT Software
August 1, 2020 - January 1, 2023
Led a QA team of 5 testers across multiple international web and mobile projects. Introduced left-shift testing methodology, reducing defects by 80% pre-release. Served as main point of contact between QA, Development, and Project Management. Facilitated Agile ceremonies (daily standups, retrospectives) and mentored team members. Enforced ADA compliance standards to ensure accessibility across all web deliverables. Achieved 100% ISTQB certification for all team members through structured coaching. Analyzed client requirements and translated them into optimized, testable solutions. Worked cross-functionally with business analysts and developers to reduce delivery risk. Emphasized early defect detection and solution quality through thorough code reviews and UAT prep.

Education

Business Information Technology (ICT Infrastructure and Cloud Services) at Haaga-Helia University of Applied Sciences
January 11, 2030 - December 17, 2025
Software Engineering at Hoa Sen University
August 1, 2011 - August 1, 2014
Business Administration at Häme University of Applied Sciences
August 1, 2023 - May 1, 2024
Business Administration at Häme University of Applied Sciences
August 1, 2024 - December 17, 2025
Software Engineering at Hoa Sen University
August 1, 2011 - August 1, 2014
Business Administration at Häme University of Applied Sciences
August 1, 2023 - May 1, 2024
Business Information Technology (ICT Infrastructure and Cloud Services) at Haaga-Helia University of Applied Sciences
August 1, 2024 - December 17, 2025

Qualifications

ISTQB Certified Tester Foundation Level
June 14, 2022 - December 17, 2025
ISTQB Certified Tester Foundation Level
June 14, 2022 - December 17, 2025

Industry Experience

Software & Internet, Professional Services, Education

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more