I am a dynamic Application Support Engineer with extensive experience at Leidos Australia. I have contributed to SAP Warehouse Management and other mission-critical systems, designing and executing robust test cases and collaborating with cross-functional teams to deliver high-quality solutions under tight deadlines. I am committed to ITIL processes, root-cause analysis, and continuous improvement, with a focus on reliable operations and customer satisfaction. I enjoy building strong client relationships, refining processes, and sharing knowledge through documentation and training. I bring a proactive, problem-solving mindset and a passion for delivering stable, scalable IT services.…I am a dynamic Application Support Engineer with extensive experience at Leidos Australia. I have contributed to SAP Warehouse Management and other mission-critical systems, designing and executing robust test cases and collaborating with cross-functional teams to deliver high-quality solutions under tight deadlines. I am committed to ITIL processes, root-cause analysis, and continuous improvement, with a focus on reliable operations and customer satisfaction. I enjoy building strong client relationships, refining processes, and sharing knowledge through documentation and training. I bring a proactive, problem-solving mindset and a passion for delivering stable, scalable IT services.WWWW…