Available to hire
I am a Digital Marketing Executive with a passion for turning data into actionable insights. I enjoy researching trends, crafting content, and building lead-generation campaigns across Oil & Gas, Mining, and Utilities sectors. I also write articles on LinkedIn and love translating complex data into clear narratives for stakeholders. In my roles, I’ve supported customer service, telemarketing, data-entry, and administrative tasks while honing SEO, analytics, and written communications. I thrive in collaborative environments, enjoy learning new tools, and am always eager to share knowledge to drive results.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
Digital Marketing Executive at Petrol 1 SDN BHD
October 1, 2022 - PresentConducted research using search engines (LinkedIn, Lusha, etc.), verified and compared data from multiple sources, and daily added 100 data entries with Excel accuracy. Generated reports and leads in Oil & Gas, Mining, and Utilities sectors; sorted and organized databases; wrote articles on various topics; utilized SEO and lead-generation strategies; engaged readers on LinkedIn and produced insightful LinkedIn articles.
Data Entry Specialist at Asia Online Publishing Group
September 1, 2021 - October 1, 2022Analyzed and accurately transferred data into computer files or database systems; maintained records and created spreadsheets; updated existing data; retrieved data from databases; verified details by phone when needed; performed initial data quality analysis and monitored data quality improvements; maintained clean and complete records; completed data entry tasks with accuracy and efficiency; corrected errors to prevent duplication or data degradation; managed workflow scheduling for large data projects.
Telemarketing Executive at Harta Consultancy Sdn.Bhd
August 1, 2020 - July 1, 2021Set achievable sales goals; explained new projects; provided pricing information; addressed customer questions and collected information; scheduled property viewings; recorded customer details and input into systems; followed up with customers; handled high-volume telemarketing with client management software and dialing systems; explained pricing/packages and addressed concerns.
Customer Service Chat/Call at Concentrix (Lazada)
July 1, 2019 - July 1, 2020Responded to customer inquiries via phone or email; provided timely information; acted as a backup in colleague absence; assisted new joiners with relevant data/reports; stayed updated on process changes; cultivated relationships with new customers and maintained partnerships with existing clients; resolved complaints by identifying problems and implementing solutions; assisted with order placement, returns, and order tracking; handled inbound customer chat conversations.
Administrative Assistant at EZYROOM Sdn.Bhd
July 1, 2018 - June 1, 2019Collected rent and dues monthly; ensured timely payments and arranged payment plans; addressed tenant complaints; communicated property-related issues to tenants; received and sorted mail and packages; maintained filing systems to improve document organization and management.
Receptionist at Dental Clinic
June 1, 2017 - June 1, 2018Greeted and assisted patients with information forms; managed appointments and provided telephonic reminders; performed general office duties such as answering calls and filing; provided clerical support to staff; corresponded with clients via email, telephone, or post.
Telemarketing Executive at Harta Consulting Sdn. Bhd
August 1, 2020 - PresentSetting achievable sales goals; explaining new projects to potential customers; providing pricing information; handling customer questions; scheduling property viewings; following up with customers; managing high-volume telemarketing operations using client management software; addressing inquiries and updating records.
Administrative Assistant at EZY ROOMS Sdn Bhd
July 20, 2018 - PresentCollecting rent or homeowner's dues on a monthly basis; ensuring timely rent payments and handling payment arrangements; addressing tenant complaints; receiving and sorting incoming mail and packages; filing and organizing office tasks; coordinating property-related documentation.
Receptionist at Dental Clinic Bandar Saujana Putra
June 20, 2017 - PresentGreeting and assisting patients; managing appointments; providing information; clerical duties including answering calls and filing.
Customer Service Chat/Call at Centrix (Lazada)
July 1, 2019 - PresentResponding to customer inquiries via phone or email; providing timely and clear information; acting as backup in case of colleague absence; assisting new joiners; sharing relevant data/reports; sorting and distributing mail and corporate records.
Education
SPM at MGS Ipoh
January 1, 2009 - December 31, 2013STPM at SMK Jalan Tasek
January 1, 2014 - December 31, 2015Bachelor of Business (Hons) at Inti International University
January 1, 2025 - December 18, 2025SPM at Secondary School (MGS Ipoh, Perak)
January 11, 2030 - January 1, 2009Higher Secondary Education at SMK Jalan Ta Sek
January 11, 2030 - March 6, 2026Bachelor of Arts at University Tunku Abdul Rahman, Kampar, Perak
January 11, 2030 - January 1, 2016Bachelor of Psychology (Honors) at University Tunku Abdul Rahman, Kampar, Perak
January 11, 2030 - January 1, 2016Qualifications
Industry Experience
Energy & Utilities, Agriculture & Mining, Software & Internet, Professional Services, Media & Entertainment, Telecommunications
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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