Available to hire
I am an accomplished Salesforce Solution Owner, Scrum Master and Project Manager with 8+ years of experience delivering enterprise-scale digital transformation and data platform initiatives. I translate complex requirements into actionable roadmaps, lead cross-functional teams, and drive measurable outcomes through agile delivery. I hold SAFe 6 Practitioner and Prince2 Agile certifications and excel at aligning delivery with business strategy while removing obstacles to progress.
I’m passionate about human-centered design and seamless user experiences, with a strong focus on risk management, stakeholder engagement, and continuous improvement. I enjoy partnering with executives, sponsors, and delivery teams to foster transparency and governance, using data-driven insights to optimise operations and customer engagement. As an Australian citizen with Baseline Security Clearance, I’m well positioned to drive success in complex transformation programs.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Scrum Master at Wadamba Project Essential Services Commission
June 1, 2025 - PresentLead Agile delivery for a cross-functional team across Salesforce PSS, Experience Cloud, Omni form, MuleSoft and Power BI; facilitate all key Scrum ceremonies; backlogs and stakeholder alignment; coaching on Agile practices and continuous improvement; contributed to resourcing and impediment resolution for the VEU program.
Scrum Master at VEU Wadamba Project / Essential Services Commission
June 1, 2025 - PresentLead Agile delivery for a cross-functional team enhancing Salesforce PSS, Experience Cloud, Omni form, MuleSoft and Power BI platforms. Facilitate all Scrum ceremonies, maintain backlog alignment with the Product Owner and business analysts, and drive improvements in sprint velocity and team engagement. Plan resourcing to support the VEU registry and proactively identify impediments to delivery.
Agile Test Lead at Wadamba Project Essential Services Commission
March 1, 2025 - June 30, 2025Directed QA across a multi-stream transformation of the VEU Registry on Salesforce; defect triage; backlog grooming; UAT support; defined ready criteria in Jira; hands-on testing across Salesforce features and domain knowledge; supported requirements definition and go-live planning.
Agile Test Lead at Wadamba Project / Essential Services Commission
March 1, 2025 - June 1, 2025Directed quality assurance for a multi-stream Salesforce transformation, led defect triage, backlog grooming, and UAT support. Established efficient defect triage practices, ensured readiness of Jira tickets, and contributed domain expertise across business rules and activity-based calculations.
Solution Owner / Senior Consultant at Slalom
June 1, 2024 - March 31, 2025Led a large-scale Salesforce transformation program with a cross-functional team of 25+ professionals. Supported by a Delivery Manager and Engagement Lead, I drove the agile roadmap across multiple workstreams, established governance and transparent stakeholder communications, and coached teams in Agile practices while maintaining the backlog and release cadence.
Solution Owner / Senior Consultant Salesforce Delivery Leadership at Slalom
June 1, 2024 - March 31, 2025Led a large-scale Salesforce transformation program (25+ professionals) across multiple workstreams; established governance and actionable roadmaps; facilitated all Agile ceremonies; backlog management; coached teams in Agile methods; ensured alignment with business outcomes and governance.
Salesforce Solution Owner at Slalom
June 1, 2024 - March 31, 2025Led a large-scale Salesforce transformation program with a cross-functional team of 25+ professionals, guided agile roadmaps, and partnered with executives to remove impediments and accelerate value delivery. Coached teams on Agile practices and managed release cycles, UAT, and governance structures to ensure alignment with strategic objectives.
Senior Project Manager Data & Analytics / Marketing Technology at Merkle Dentsu International
June 1, 2021 - April 30, 2024Led a 28-person data team, driving Agile adoption and governance across multi-stream programs; oversaw enterprise content management (Sitecore) and marketing technologies (Salesforce, Adobe, Google); defined roadmaps, budgets and cadence; resolved impediments and improved delivery efficiency.
Senior Project Manager at Merkle Dentsu International
June 1, 2021 - April 30, 2024Led a portfolio of data and marketing technology projects, coaching delivery leads and teams, establishing governance, cadence, and transparent communication with sponsors and vendors. Guided scope, roadmaps, budgeting and risk management across multi-stream programs to accelerate time-to-value.
Project Manager at Forloop
November 1, 2018 - May 31, 2021Led the Auto Data Transfer Program, integrating GE Aviation engine data into GE backend platforms via AWS. Defined baseline scope, governance, roadmaps, and change processes; coordinated cross-functional delivery teams to ensure timely, aligned execution and stakeholder engagement.
Test Manager at Public Transport Victoria / Access HQ / Dialogue IT
April 1, 2018 - November 1, 2018Developed the Test Strategy for the statewide bus-tracking rollout, upgrading hardware and software across multiple platforms. Led end-to-end testing, managed stakeholders and vendors, oversaw QA activities, and supported go-live readiness across projects.
Test Manager at Public Transport Victoria Bus Tracking System Implementation / Access HQ / Dialogue IT
April 1, 2018 - November 30, 2018Developed the Test Strategy for a state-wide bus tracking rollout; led end-to-end testing across multiple vendors; managed QA activities, defect triage, and readiness for go-live.
Test Manager at Dialogue IT / Public Transport Victoria Bus Tracking System Implementation
April 1, 2018 - November 30, 2018Developed the Test Strategy for state-wide bus tracking rollout, led end-to-end testing, vendor coordination, and test team management to ensure quality across scope, budget, and timeframe.
Test Analyst / Test Lead at Linfox Logistics Information Technology
May 1, 2015 - April 30, 2018Supported QA across multiple projects in Transport, Warehouse, Retail and Healthcare initiatives; acted as SME for LTMS implementation and guided system/process changes for adoption and readiness.
Education
Bachelor of Business and Commerce / Bachelor of Information Technology & Systems at Monash University
January 1, 2010 - December 31, 2013Bachelor of Business and Commerce / Bachelor of Information Technology & Systems at Monash University, Melbourne
January 1, 2010 - December 31, 2013Graduate Diploma of Project Management at Monash University
January 1, 2014 - December 31, 2014Bachelor of Business and Commerce/Bachelor of Information Technology & Systems at Monash University, Melbourne
January 1, 2010 - December 31, 2013Graduate Diploma of Project Management at Monash University
January 1, 2014 - December 31, 2014Qualifications
Graduate Diploma of Project Management Information Technology
January 1, 2014 - December 31, 2014Salesforce Certified AI Associate
January 1, 2024 - December 18, 2025SAFe® 6 Practitioner
January 1, 2023 - December 18, 2025SAFe for Teams
January 1, 2023 - December 18, 2025ISTQB Foundation
January 1, 2018 - December 18, 2025Prince II Foundation
January 1, 2017 - December 18, 2025ITIL Foundation
January 1, 2010 - December 18, 2025Salesforce Certified AI Associate
January 1, 2024 - December 18, 2025SAFe® 6 Practitioner
January 1, 2023 - December 18, 2025SAFe for Teams
January 1, 2023 - December 18, 2025ISTQB Foundation
January 1, 2018 - December 18, 2025Prince II Foundation
January 1, 2017 - December 18, 2025ITIL Foundation
January 11, 2030 - December 18, 2025SAFe 6 Practitioner
January 1, 2023 - December 18, 2025SAFe for Teams
January 1, 2023 - December 18, 2025ISTQB Foundation
January 1, 2018 - December 18, 2025Prince II Foundation
January 1, 2017 - December 18, 2025ITIL Foundation
January 11, 2030 - December 18, 2025Salesforce Certified AI Associate
January 1, 2024 - December 18, 2025Industry Experience
Software & Internet, Government, Agriculture & Mining, Retail, Transportation & Logistics, Healthcare, Consumer Goods, Financial Services, Energy & Utilities, Professional Services, Travel & Hospitality, Manufacturing
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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