Available to hire
I’m a communications and marketing professional with 7+ years of experience across community management, digital marketing, and e-commerce in international environments. I’m skilled in content creation (Figma, Canva, VN, CapCut), CRM workflows (Salesforce, HubSpot), and e-commerce platforms (Shopify, Etsy), with a strong focus on data-driven optimization using Google Analytics and SEMrush.
I’ve trained and earned certifications from Google, HubSpot, Udacity, Berkeley Haas, Coursera, and M&C Saatchi, blending analytical rigor with creative intuition. I have a proven track record building and scaling professional communities, delivering high-impact campaigns, and supporting training and onboarding programs. I’m fluent in English (C1), Ukrainian (C2), Russian (C1), Bulgarian (B1), and am currently learning Spanish (A1).
Experience Level
Expert
Expert
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Intermediate
Intermediate
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Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Ukrainian
Fluent
Russian
Advanced
Bulgarian
Intermediate
Spanish; Castilian
Beginner
Work Experience
Community Manager & Training Specialist at Humans in the Loop Foundation
September 1, 2023 - PresentBuilt and nurtured a cross-industry B2C community of 290+ engaged professionals across Eastern Europe, MEN A, and East Africa. Led planning, promotion, and execution of branded webinars and community events (average ~30 attendees). Conducted 100+ one-on-one sessions on personal branding and digital presence. Created communications plans, event scripts, emails, and social announcements to drive outreach and participation. Designed marketing assets with Canva and Figma; prepared pitch decks for outreach and stakeholder meetings. Managed freelancer outreach and maintained CMS content with WordPress and Notion.
Marketing & Communications Intern at Bright Media
August 1, 2025 - December 1, 2025Supported the documentary’s marketing and communications strategy, focusing on developing and managing content across Instagram, X (Twitter), TikTok, and Reddit.
Customer Success Specialist at Telus International
May 1, 2022 - October 1, 2022Managed customer interactions through Salesforce CRM, ensuring efficient issue resolution. Collaborated cross-functionally with internal teams to enhance customer journeys and reduce friction.
E-commerce Manager at Textile Profi
March 1, 2017 - August 1, 2023Created and scheduled high-performing content calendars across Instagram, Facebook, and LinkedIn. Managed Etsy listings and tailored messages for diverse audiences. Designed and managed Shopify website. Oversaw e-commerce operations including payments integration. Launched and optimized paid ad campaigns across Meta, Google Ads, and Etsy Ads, driving traffic, lead generation, and sales. Built and deployed email campaigns via Mailchimp and HubSpot with segmentation and tracking. Analyzed campaign performance with Google Analytics, SEMrush, and HubSpot; produced marketing creatives and brand assets using Canva, Figma, and VN Editor.
Volunteer & Training Specialist at Humans in the Loop Foundation
September 1, 2023 - PresentCovering the Volunteer and Training Specialist role by supporting volunteer coordination, training program design, curriculum development, and onboarding of new participants.
Community Manager at Humans in the Loop Foundation
September 1, 2023 - PresentBuilt and nurtured an across-industry B2C community of over 290 engaged professionals across Eastern Europe, MENA, and East Africa. Led planning, promotion, and execution of branded webinars and community events (avg. ~30 participants per event). Conducted 100+ one-on-one sessions to empower members to optimize digital presence and professional positioning. Created communication plans, event scripts, email sequences, and social announcements to drive partner outreach and community participation. Designed visually consistent marketing assets using Canva and Figma; developed pitch decks and presentations for outreach, conferences, and stakeholder meetings. Managed Upwork bidding strategy and freelance outreach, optimized profiles and portfolios. Developed and maintained CMS content using WordPress and Notion.
Education
Specialist Diploma in Law at Odesa State University of Internal Affairs
January 11, 2030 - January 1, 2014Specialist diploma in Accounting at Odessa I.I.Mechnikov National University
January 11, 2030 - January 1, 2011Specialist Diploma in Law at Odesa State University of Internal Affairs
January 1, 2014 - January 1, 2014Specialist Diploma in Accounting at Odessa I.I.Mechnikov National University
January 1, 2011 - January 1, 2011Qualifications
LinkedIn Advertising Fundamentals Certification
November 1, 2025 - December 18, 2025CapCut Core video editing
October 1, 2025 - December 18, 2025Attract and Engage Customers with Digital Marketing
August 1, 2025 - December 18, 2025Foundations of Digital Marketing and E-commerce
June 1, 2025 - December 18, 2025Intro to Python
October 1, 2024 - December 18, 2025Operational OSINT
October 1, 2024 - December 18, 2025Digital Project Management Nanodegree
November 1, 2022 - December 18, 2025Digital Marketing Nanodegree
September 1, 2022 - December 18, 2025Digital Media
April 1, 2024 - December 18, 2025SEO certification
July 1, 2024 - December 18, 2025LinkedIn Advertising Fundamentals Certification
November 1, 2025 - December 18, 2025CapCut Core video editing
October 1, 2025 - December 18, 2025Attract and Engage Customers with Digital Marketing
August 1, 2025 - December 18, 2025Foundations of Digital Marketing and E-commerce
June 1, 2025 - December 18, 2025Intro to Python
October 1, 2024 - December 18, 2025Operational OSINT
October 1, 2024 - December 18, 2025HubSpot SEO Certification
July 1, 2024 - December 18, 2025Digital Media
April 1, 2024 - December 18, 2025Nanodegree, Digital Project Management
November 1, 2022 - December 18, 2025Nanodegree, Digital Marketing
September 1, 2022 - December 18, 2025Digital Marketing Foundations
January 1, 2022 - December 18, 2025Industry Experience
Media & Entertainment, Professional Services, Software & Internet, Retail, Education, Other
Experience Level
Expert
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Intermediate
Intermediate
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Intermediate
Intermediate
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Intermediate
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