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Senior Learning & Development consultant with a foundation in Psychology and postgraduate credential in Human Resources Management, bringing extensive experience delivering enterprise-level learning initiatives within three of Canada’s largest organizations. I have led complex, high - impact organizational performance. I am recognize for building strong, collaborative partnerships with executives stakeholders, aligning learning solutions to clear strategic objectives and business priorities.…Senior Learning & Development consultant with a foundation in Psychology and postgraduate credential in Human Resources Management, bringing extensive experience delivering enterprise-level learning initiatives within three of Canada’s largest organizations. I have led complex, high - impact organizational performance. I am recognize for building strong, collaborative partnerships with executives stakeholders, aligning learning solutions to clear strategic objectives and business priorities.

Servio Cordoba

Instructional Designer, Project Manager, Content Creator, +2

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Senior Learning & Development consultant with a foundation in Psychology and postgraduate credential in Human Resources Management, bringing extensive experience delivering enterprise-level learning initiatives within three of Canada’s largest organizations. I have led complex, high - impact organizational performance. I am recognize for building strong, collaborative partnerships with executives stakeholders, aligning learning solutions to clear strategic objectives and business priorities.…Senior Learning & Development consultant with a foundation in Psychology and postgraduate credential in Human Resources Management, bringing extensive experience delivering enterprise-level learning initiatives within three of Canada’s largest organizations. I have led complex, high - impact organizational performance. I am recognize for building strong, collaborative partnerships with executives stakeholders, aligning learning solutions to clear strategic objectives and business priorities.

Available to hire

Senior Learning & Development consultant with a foundation in Psychology and postgraduate credential in Human Resources Management, bringing extensive experience delivering enterprise-level learning initiatives within three of Canada’s largest organizations. I have led complex, high - impact organizational performance. I am recognize for building strong, collaborative partnerships with executives stakeholders, aligning learning solutions to clear strategic objectives and business priorities.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

DaVinci Resolve Studio

Intermediate

Language

English

Fluent

Spanish; Castilian

Fluent

Portuguese

Fluent

Work Experience

Training Advisor, Global Compliance and Change Management at Scotiabank Global Compliance Remediation

September 1, 2023 - March 1, 2025

Project managed end-to-end development of learning content for the OpenPages 8.3 risk management software upgrade for the Anti-Money Laundering and Sanctions unit, rolled out across Scotiabank branches in Asia, the Americas and Europe. Developed framework, design and strategy for courses, and managed lifecycle from development to testing and production environments. Created materials and facilitated live webinar trainings for leaders across the Americas, Europe and Asia.

Training and Development Specialist at General Dynamics Land Systems Canada

October 1, 2016 - October 1, 2020

Managed and developed large-scale in-person and e-learning training projects end-to-end for employees, Government of Canada and international customers in the United Kingdom, Saudi Arabia and Australia. Built partnerships with stakeholders and SMEs; integrated text, video and graphics into learning modules; managed the company LMS.

Human Resources Specialist at UniversityBrand Corporation

May 1, 2014 - July 1, 2015

Advised and assisted CEO on assessing impacts of changing business needs to improve organizational effectiveness in recruitment, training, organizational and talent development, employee relations, succession planning, conflicts, termination and performance management. Developed new online training architecture for onboarding. Facilitated and delivered learning and development workshops. Established needs analysis and directed change management strategy.

Human Resources Generalist at The Corporation of the City of London

January 1, 2013 - April 1, 2013

Researched, developed and implemented tools to audit the design and delivery of training programs, both instructor-led and e-learning; provided explanations of relevant theory and used concrete examples for the environment of the City of London. Presented and taught training model and tools to the corporate training team. Developed Change Management strategy for a biometric time-keeping initiative; provided consultation to lead and resource people, applying research to the specific situation and offering templates/tools for the initiative.

Human Resources Manager at Loblaw Companies Limited

January 1, 2007 - April 1, 2010

Acted as Change Management Agent in a 2-year merge process implementing new training, policies and performance evaluation tools. Provided strategic HR insights and influenced senior management decisions to maximize business results for the assigned unit. Served as primary contact for managers on employee relations, performance issues, development, organizational restructuring, HR planning and deployment of HR programs.