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Hello! I’m Shiela Castillo, a detail-oriented professional with experience across healthcare support, childcare, and hospitality. I excel at organizing workflows, maintaining safety standards, and delivering friendly service in fast-paced environments. I’m known for reliability, strong communication, and a collaborative approach that helps teams thrive. Currently based in Saskatoon, I’m seeking a role where I can apply my organizational skills to support safe, compliant operations and exceptional guest or family experiences. I value open communication with colleagues and families, and I bring a proactive mindset to training, scheduling, and customer service.…Hello! I’m Shiela Castillo, a detail-oriented professional with experience across healthcare support, childcare, and hospitality. I excel at organizing workflows, maintaining safety standards, and delivering friendly service in fast-paced environments. I’m known for reliability, strong communication, and a collaborative approach that helps teams thrive. Currently based in Saskatoon, I’m seeking a role where I can apply my organizational skills to support safe, compliant operations and exceptional guest or family experiences. I value open communication with colleagues and families, and I bring a proactive mindset to training, scheduling, and customer service.

SHIELA MARIE B. CASTILLO

Project Manager, Content Producer, Social Media Manager, +2

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Hello! I’m Shiela Castillo, a detail-oriented professional with experience across healthcare support, childcare, and hospitality. I excel at organizing workflows, maintaining safety standards, and delivering friendly service in fast-paced environments. I’m known for reliability, strong communication, and a collaborative approach that helps teams thrive. Currently based in Saskatoon, I’m seeking a role where I can apply my organizational skills to support safe, compliant operations and exceptional guest or family experiences. I value open communication with colleagues and families, and I bring a proactive mindset to training, scheduling, and customer service.…Hello! I’m Shiela Castillo, a detail-oriented professional with experience across healthcare support, childcare, and hospitality. I excel at organizing workflows, maintaining safety standards, and delivering friendly service in fast-paced environments. I’m known for reliability, strong communication, and a collaborative approach that helps teams thrive. Currently based in Saskatoon, I’m seeking a role where I can apply my organizational skills to support safe, compliant operations and exceptional guest or family experiences. I value open communication with colleagues and families, and I bring a proactive mindset to training, scheduling, and customer service.

Available to hire

Hello! I’m Shiela Castillo, a detail-oriented professional with experience across healthcare support, childcare, and hospitality. I excel at organizing workflows, maintaining safety standards, and delivering friendly service in fast-paced environments. I’m known for reliability, strong communication, and a collaborative approach that helps teams thrive.

Currently based in Saskatoon, I’m seeking a role where I can apply my organizational skills to support safe, compliant operations and exceptional guest or family experiences. I value open communication with colleagues and families, and I bring a proactive mindset to training, scheduling, and customer service.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Food Service Worker at Saskatchewan Health Authority

December 1, 2016 - Present

Assists with the non-cooking preparation and distribution of food and beverages. Provides cafeteria, catering and dining room services. Cleans and sanitizes equipment and work areas.

Group Home Childcare Provider/ Early Childhood Educator 1 at Self-employed

December 1, 2017 - November 1, 2025

Plan and implement developmentally appropriate activities based on children’s interests and needs. Foster a positive, inclusive, and respectful environment. Supervise children at all times to ensure a safe and engaging setting. Maintain open and professional communication with families and staff. Observe and document children’s development and progress. Ensure compliance with licensing regulations and health and safety standards. Collaborate with other team members to create a warm and cohesive classroom environment.

Restaurant Supervisor at A&W Canada

October 26, 2015 - December 1, 2016

Supervising, and scheduling the activities of staff. Ordering inventory and stock required for meal preparation. Maintaining records of stock. Training staff in job assignments. Preparing food summaries. Ensuring quality control standards. Establishing methods to meet work schedules. Weekly PnL report.

Food Counter Attendant at Tim Hortons

October 22, 2013 - October 22, 2015

Take customers’ orders in counter and drive thru. Clean, unwrap, slice and trim food stuffs. Prepare food for instant sandwiches and soup. Ensure tables are correctly set, side stations are tidy, and side work is completed. Assist with early guest complaints and notify manager on duty. Provide timely, pleasant, and polite service. Maintain sanitation of the restaurant and stay aware of menu items.

Customer Service Agent at Sykes Asia, Inc. - Financial (MetLife Auto & Home Insurance)

June 1, 2013 - September 1, 2013

Attracts potential customers by answering product and service questions; opens customer accounts; maintains customer records; resolves product or service problems; processes customer adjustments; prepares product or service reports.

Store Manager at Chowking Guadalupe/ Chowking Zapote/ Jollibee Foods Corporation

May 1, 2007 - May 1, 2013

Store P&L; ensures FSC, Sales and Profitability targets. People development and hiring; scheduling; inventory management; marketing responsibilities; and overall store operations.