Available to hire
I am a results-driven Quality Test Analyst and Test Lead with 11+ years of experience in Software QA, test management, and testing. I specialize in CRM (Microsoft Dynamics 365), API testing, and testing for web and mobile applications, along with test automation to boost efficiency.
I thrive in Agile environments, lead cross-functional teams, and work closely with developers, product owners, security and performance teams to ensure thorough test coverage and timely sign-offs. I am committed to delivering high-quality results, crafting effective test strategies, and continuously improving testing processes across the Australian health and finance sectors.
Work Experience
Test Lead at BUPA (via Infosys)
September 1, 2021 - PresentLed CRM (Dynamics 365) testing for customer onboarding, policy, claims, and insurance functionalities across multiple integrated platforms. Developed and implemented comprehensive test strategies, estimates, and reports, ensuring on-time stakeholder sign-offs. Reviewed user stories and specifications to define test conditions and acceptance criteria. Spearheaded regression automation using TestNG, reducing testing time by 40% and increasing accuracy. Designed and executed manual and automated test cases with traceability to requirements. Managed test data and environments, identified testing tools, and reported progress, risks, and issues to stakeholders. Collaborated with security and performance testing teams to confirm scope and ensure thorough testing of critical areas. Coordinated with development during code merges and conducted smoke and sanity testing.
Sr. Quality Test Analyst at Angle Finance (via Robert Half)
January 1, 2021 - September 1, 2021Tested the “One Angle” finance platform, validating LOS, CAM, and Settlements modules and integrations with third-party systems. Worked with Power BI for data validation and UI value comparisons; developed test scripts in VSTS and logged defects in JIRA. Led API testing for third-party integrations to ensure data integrity and compatibility. Supported UAT and actively participated in sprint ceremonies while maintaining ongoing collaboration with business teams.
Quality Test Analyst at BUPA (via Amptek Australia)
April 1, 2020 - December 1, 2020Led CRM migration testing for the transition to Microsoft Dynamics 365, ensuring seamless migration of insurance workflows, user roles, and system integrations. Performed end-to-end validation using SQL and Azure DevOps for defect management. Conducted API testing for data validation and integration with multiple service layers. Contributed to regression testing cycles to verify critical functionality post-migration.
Quality Test Analyst at Automate Dealer Management
August 1, 2015 - March 1, 2018Led testing for dealer management systems (Evolve, V3X, Adapt), focusing on CRM, integration, and efficiency improvements. Developed and maintained automation frameworks for UI applications and APIs, enhancing testing scalability and efficiency. Led regression testing, executing automated scripts to ensure smooth integration during system updates.
Quality Test Analyst at Think Code
August 1, 2013 - July 1, 2014Tested Malas AMS web and mobile applications, focusing on inventory management and order processing. Led cross-browser testing and REST service testing to ensure application stability across platforms.
Software Test Engineer at Veritra
December 1, 2010 - May 1, 2013Led testing for the IFlipout product, focusing on web, mobile, and cross-platform compatibility. Conducted security testing (SQL injection, cross-site scripting) and web services testing to identify vulnerabilities. Performed database testing using SQL Server 2008, validating data integrity.
Education
Master of Computer Applications at Osmania University
January 11, 2030 - December 19, 2025Qualifications
ISTQB – Foundation Level (BCS Certified Tester Foundation Level)
January 1, 2018 - December 19, 2025Industry Experience
Healthcare, Financial Services, Professional Services
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