Created and scheduled social content, supported campaigns across multiple channels; monitored engagement and interactions; responded to customer queries to maintain positive community relations; analyzed social performance data and shared insights to optimize campaigns; coordinated campaigns for clients like BT and EE, including messaging, scheduling, and reporting; managed a small team, improving efficiency and quality across projects; collaborated across departments to deliver consistent, on-brand communications; created and managed digital content, driving engagement; produced short-form video content contributing to increased traffic and social shares; coordinated communication with 16k+ influencers.

Social Media Executive at Concentrix

December 1, 2024 - November 1, 2025

Social Media Executive; created and scheduled social content; supported campaigns across multiple channels; monitored engagement and interactions; analyzed social performance data and shared insights to optimize campaigns; coordinated campaigns for clients like BT and EE; managed a small team; improved efficiency and quality across projects; collaborated across departments to deliver on-brand communications; created and managed digital content, driving a 15% increase in engagement; produced short-form video content contributing to increased traffic and social shares; coordinated communication with 16k+ influencers.

Social Media Marketing Assistant at Freeskout

September 1, 2022 - February 1, 2023

Supported influencer and digital marketing campaigns for 15+ brands; managed communication with 16k+ influencers to ensure smooth campaign delivery; reduced customer support requests by 18% through proactive engagement; assisted with campaign tracking and reporting; grew Instagram account to 20k followers through organic content strategy; managed brand collaborations from briefing to delivery including Hello Kleana and Love Honey; analyzed engagement metrics to refine content performance.