Seungwon (Nate) Seon

Evaluate and optimize the response quality of the Meta AI Business Assistant by analyzing alignment with core metrics (intent accuracy, personalization, actionability) in Korean and English. Validate advertising logic for Reels monetization, delivery algorithms, and cost-reduction strategies to ensure AI-generated insights meet professional standards. Audit AI quality reviews performed by 30 response reviewers to verify accuracy across 7 indices.

Executed precise data annotation and validation for complex datasets adhering to Amazon SOPs and QA protocols; improved productivity by developing efficient solutions and streamlining workflows, reducing Average Handle Time (AHT) by 10%; boosted data accuracy by 15% through proactive collaboration and continuous feedback loops.

Collaborated with 5 volunteers and nonprofit stakeholders to launch 7+ custom websites; acted as product & design counterpart; delivered on deadlines; increased client digital outreach by over 40% and online visibility by 30%.