Available to hire
I am a dedicated and results-driven Sales and Customer Engagement professional with over 1 year of hands-on experience supporting consultative sales conversations, objection handling, and needs-based recommendations across simulations with HPE, Bloomberg, BNY and NYT. My background in Psychology strengthens rapport-building and trust, enabling me to understand client needs quickly and tailor value-based messaging. I am comfortable working evenings and weekends and thrive in performance-driven, commission-based sales roles. I am fully prepared for UK and US hours and open to relocation (visa in process). I am equally comfortable coordinating with cross-functional teams to align commercial goals with client objectives, and I bring a proactive, coachable mindset to every engagement.
In prior roles I built expert profiles, scripted outreach pitches, and collaborated with cross-functional teams to align commercial messaging with technical capabilities. I excel at problem-solving, multi-tasking, and meticulous CRM documentation, delivering on-time results. I am eager to contribute to a dynamic, remote-first sales environment and to continuously refine my consultative selling and value-based messaging skills.
Language
English
Fluent
Work Experience
Client Service Delivery Job Simulation Trainee at Third Bridge
December 1, 2025 - December 1, 2025Qualified complex client research requests by leveraging consultative discovery skills, improving client needs alignment by 80% through systematic problem statement development and stakeholder engagement. Conducted end-to-end industry and value chain analysis (sneaker market), identifying key stakeholders, vendors, and decision-makers relevant for expert engagement. Built and presented expert profiles and outreach pitches, simulating prospect qualification and value articulation used in B2B sales conversations. Collaborated within a structured workflow to prioritize research tasks and meet simulated client deadlines with 100% on-time delivery.
Remote Presales Job Simulation Participant at Hewlett Packard Enterprise
November 1, 2025 - November 1, 2025Led structured business and technical discovery by analysing enterprise account data and stakeholder inputs, improving solution relevance by 90%. Translated prospect business challenges into aligned technical solutions using consultative questioning, supporting simulated deal progression across enterprise accounts. Developed needs-based discovery frameworks using stakeholder feedback analysis, increasing qualification accuracy by 40%. Created value-led solution presentations by aligning technical capabilities with business outcomes, contributing to successful mock proposals.
Remote Advertising Sales Job Simulation Participant at The New York Times
November 1, 2025 - November 1, 2025Conducted early-stage business discovery by researching ICPs, revenue models, and client objectives, improving outreach effectiveness by 90%. Qualified prospects through consultative, needs-based messaging that surfaced goals and objections, contributing to qualified meetings. Coordinated with cross-functional stakeholders to align commercial and technical messaging, reducing approval turnaround time by 87%. Documented prospect insights to inform solution refinement and messaging improvements across simulated opportunities.
Remote Client Service Job Simulation Participant at BNY
September 1, 2025 - September 1, 2025Streamlined client service processes by 87% through systematic account record review and efficient inquiry management, consistently receiving positive supervisor feedback for proactive approach. Improved client satisfaction by effectively managing and escalating complex inquiries, leading to expedited resolution times through diligent account request reviews by 83%. Showcased exceptional organizational skills by compiling detailed call reports, contributing to continuous process enhancements while maintaining high-quality documentation even under tight deadlines.
Remote Client Service Job Simulation Participant at Bloomberg
September 1, 2025 - August 1, 2025Led comprehensive client service simulations managing intricate inquiries, honing problem solving skills and significantly improving response times. Executed structured task prioritization methodologies, maintaining a 99% accuracy even amidst high-pressure situations, thereby preserving client satisfaction standards. Devised conflict resolution techniques during training scenarios enhancing effectiveness in client relationship management across simulated environments. Assessed client feedback and developed new service strategies to streamline processes and improve client retention.
Clinical Psychology Trainee at Safdarjung Hospital
April 1, 2024 - June 1, 2024Conducted over 50+ client assessments, identifying key behavioral and communication needs. Collaborated with multidisciplinary teams to improve client outcomes by 92%, reinforcing trust and understanding. Conducted 50+ structured client interviews while maintaining confidentiality of sensitive information. Managed detailed client records with precision —skills directly aligned with medical data handling.
Presales Job Simulation Participant at Hewlett Packard Enterprise
November 1, 2025 - November 30, 2025Led structured business and technical discovery by analysing enterprise account data and stakeholder inputs, improving solution relevance by 90%. Translated prospect business challenges into aligned technical solutions using consultative questioning, supporting simulated deal progression across enterprise accounts. Developed needs-based discovery frameworks using stakeholder feedback analysis, increasing qualification accuracy by 40%. Created value-led solution presentations by aligning technical capabilities with business outcomes, contributing to successful mock proposals.
Advertising Sales Job Simulation Participant at The New York Times
November 1, 2025 - November 30, 2025Conducted early-stage business discovery by researching ICPs, revenue models, and client objectives, improving outreach effectiveness by 90%. Qualified prospects through consultative, needs-based messaging that surfaced goals and objections, contributing to qualified meetings. Coordinated with cross-functional stakeholders to align commercial and technical messaging, reducing approval turnaround time by 87%. Documented prospect insights to inform solution refinement and messaging improvements across simulated opportunities.
Client Service Job Simulation Participant at BNY
September 1, 2025 - September 30, 2025Streamlined client service processes by 87% through systematic account record review and efficient inquiry management, consistently receiving positive supervisor feedback for proactive approach. Improved client satisfaction by effectively managing and escalating complex inquiries, leading to expedited resolution times through diligent account request reviews by 83%. Showcased exceptional organizational skills by compiling detailed call reports, contributing to continuous process enhancements while maintaining high-quality documentation even under tight deadlines.
Client Service Job Simulation Participant at Bloomberg
August 1, 2025 - August 31, 2025Led comprehensive client service simulations managing intricate inquiries, honing problem solving skills and significantly improving response times. Executed structured task prioritization methodologies, maintaining 99% accuracy even amidst high-pressure situations, thereby preserving client satisfaction standards. Devised conflict resolution techniques during training scenarios enhancing effectiveness in client relationship management across simulated environments. Assessed client feedback and developed new service strategies to streamline processes and improve client retention.
Internship, Clinical Psychology Trainee at Safdarjung Hospital, Delhi
April 1, 2024 - June 30, 2024Conducted over 50+ client assessments, identifying key behavioral and communication needs. Collaborated with multidisciplinary teams to improve client outcomes by 92%, reinforcing trust and understanding. Conducted 50+ structured client interviews while maintaining confidentiality of sensitive information. Managed detailed client records with precision — skills directly aligned with medical data handling.
Education
Bachelor of Arts (Honours) in Psychology at Delhi University, Kamla Nehru College
January 11, 2030 - December 21, 2025High School Diploma Equivalent - CBSE at Laxman Public School
January 11, 2030 - December 21, 2025Secondary School Certificate - CBSE at Dr. Radhakrishnan International School
January 11, 2030 - December 21, 2025Master's degree in Clinical Psychology at Amity University Noida
January 11, 2030 - December 21, 2025Bachelor of Arts (Honours) in Psychology at Delhi University, Kamla Nehru College
January 11, 2030 - December 21, 2025Master's degree in Clinical Psychology at Amity University Noida
January 11, 2030 - December 21, 2025Secondary School Certificate - CBSE at Laxman Public School
January 11, 2030 - December 21, 2025Qualifications
HubSpot CRM Certification
January 11, 2030 - December 21, 2025Inbound Sales Certification (HubSpot)
January 11, 2030 - December 21, 2025Salesforce CRM & Sales Cloud Training (Trailhead)
January 11, 2030 - December 21, 2025Zendesk Support Skills Badge
January 11, 2030 - December 21, 2025Intercom Academy: Conversational Support Basics
January 11, 2030 - December 21, 2025Google Workspace Essentials
January 11, 2030 - December 21, 2025Customer Engagement Fundamentals
January 11, 2030 - December 21, 2025Understanding Your Customers (Open University - OpenLearn)
January 11, 2030 - December 21, 2025Intro to CRM with HubSpot (HubSpot Academy)
January 11, 2030 - December 21, 2025Core Skills: Customer Service Representative (IBM SkillsBuild)
January 11, 2030 - December 21, 2025Google Workspace Essentials (Google Cloud Skills Boost)
January 11, 2030 - December 21, 2025Zendesk Support Skills Badge (Zendesk Training Academy)
January 11, 2030 - December 21, 2025HubSpot CRM Certification (HubSpot Academy)
January 11, 2030 - December 21, 2025Inbound Sales Certification (HubSpot Academy)
January 11, 2030 - December 21, 2025Salesforce CRM & Sales Cloud Training (Trailhead)
January 11, 2030 - December 21, 2025Industry Experience
Professional Services, Healthcare, Education, Media & Entertainment, Software & Internet
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