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I am a seasoned IT professional with 18+ years of experience in software testing and quality assurance, with deep expertise across the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). I have worked on manual, automated, system, integration, regression, acceptance and UAT testing for highly transactional websites, backend processes and warehouse activities within the retail sector. I am a strong communicator with a proven ability to collaborate with stakeholders, manage onshore and offshore teams, and translate business objectives into measurable quality outcomes. My core responsibilities include designing and executing detailed test cases, publishing test results, and maintaining an issues log to drive continuous improvement in testing standards and procedures across the company. I regularly collaborate with third parties and internal teams to ensure quality, compliance, and timely delivery while aligning testing with key business KPIs.…I am a seasoned IT professional with 18+ years of experience in software testing and quality assurance, with deep expertise across the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). I have worked on manual, automated, system, integration, regression, acceptance and UAT testing for highly transactional websites, backend processes and warehouse activities within the retail sector. I am a strong communicator with a proven ability to collaborate with stakeholders, manage onshore and offshore teams, and translate business objectives into measurable quality outcomes. My core responsibilities include designing and executing detailed test cases, publishing test results, and maintaining an issues log to drive continuous improvement in testing standards and procedures across the company. I regularly collaborate with third parties and internal teams to ensure quality, compliance, and timely delivery while aligning testing with key business KPIs.

Dhiren Pancholi

QA Engineer, Full Stack Developer, Back-End Developer, +2

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I am a seasoned IT professional with 18+ years of experience in software testing and quality assurance, with deep expertise across the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). I have worked on manual, automated, system, integration, regression, acceptance and UAT testing for highly transactional websites, backend processes and warehouse activities within the retail sector. I am a strong communicator with a proven ability to collaborate with stakeholders, manage onshore and offshore teams, and translate business objectives into measurable quality outcomes. My core responsibilities include designing and executing detailed test cases, publishing test results, and maintaining an issues log to drive continuous improvement in testing standards and procedures across the company. I regularly collaborate with third parties and internal teams to ensure quality, compliance, and timely delivery while aligning testing with key business KPIs.…I am a seasoned IT professional with 18+ years of experience in software testing and quality assurance, with deep expertise across the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). I have worked on manual, automated, system, integration, regression, acceptance and UAT testing for highly transactional websites, backend processes and warehouse activities within the retail sector. I am a strong communicator with a proven ability to collaborate with stakeholders, manage onshore and offshore teams, and translate business objectives into measurable quality outcomes. My core responsibilities include designing and executing detailed test cases, publishing test results, and maintaining an issues log to drive continuous improvement in testing standards and procedures across the company. I regularly collaborate with third parties and internal teams to ensure quality, compliance, and timely delivery while aligning testing with key business KPIs.

Available to hire

I am a seasoned IT professional with 18+ years of experience in software testing and quality assurance, with deep expertise across the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). I have worked on manual, automated, system, integration, regression, acceptance and UAT testing for highly transactional websites, backend processes and warehouse activities within the retail sector. I am a strong communicator with a proven ability to collaborate with stakeholders, manage onshore and offshore teams, and translate business objectives into measurable quality outcomes.

My core responsibilities include designing and executing detailed test cases, publishing test results, and maintaining an issues log to drive continuous improvement in testing standards and procedures across the company. I regularly collaborate with third parties and internal teams to ensure quality, compliance, and timely delivery while aligning testing with key business KPIs.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Test Lead at QualiTest

July 1, 2025 - Present

Leading SIT, UAT and E2E testing for SAP S/4HANA Future Retail Project (PPRM, B&M and Supply Chain). Coordinated with functional consultants, business SMEs, developers, and offshore teams to ensure smooth delivery. Managed defect triage, chaired daily calls, and tracked resolution progress. Ensured full test coverage and traceability using SAP Solution Manager, Jira, and QTest. Reported test progress, risks and quality metrics to the Test Manager. Supported cutover readiness and post-go-live validation activities.

Senior Test Consultant at Kostbar International

October 1, 2024 - June 1, 2025

Created test strategies and plans, defined processes for comprehensive testing and validation across the product lifecycle. Created, performed and assigned test scenarios and scripts. Worked on Microsoft Dynamics 365 upgrade. Prepared test plans for Android/iOS mobile app cloud CRM project and achieved go-live. Established test team (shortlisted CVs, interviews, payroll, training) and collaborated with PMs, Service Delivery Managers, Product Owners, BAs and support teams to ensure quality and compliance.

Test Consultant at TKMaxx UK

February 1, 2022 - February 1, 2024

Senior Test Consultant for OCR2 project launching new e-commerce websites for Germany and Austria on Hybris SAP. Developed and executed test scenarios and scripts for each sprint; participated in team retros, PI planning and reviews; delivered demos after each sprint; collaborated with offshore teams to ensure fast, quality delivery.

Test Lead at Infuse Consultancy

August 1, 2020 - February 1, 2022

Led UAT testing for London South Bank University's LEAP program (Salesforce-based). Created and executed test strategy, plan, scenarios and scripts; managed UAT across releases using Jira X-Ray; provided resource estimates and training; delivered Release 1 under tight deadlines and prepared for future releases; coordinated with stakeholders for Microsoft Dynamics 365 implementation and Kings College London Resource Booker project.

Senior Test Consultant at P&O Ferries

April 1, 2017 - January 31, 2020

Led testing for multiple projects, including Tourist Mobile App; performed API testing with Postman; led mobile app launches on iOS/Android; initiated testing for freight web re-platforming; integrated with MuleSoft and PHS; performed AFC testing for FCA compliance; led end-to-end integration testing across frontend and backend including new payment provider integration.

Test Consultant at Hobbs

January 1, 2016 - December 31, 2016

Led testing for the Single Customer View (SCV) project and managed ecommerce changes, EPOS, MPOS, CRM integration (Clienteling, CIMS). Conducted backend validation using CIMS and end-to-end customer journey testing; coordinated with development, test teams and third parties; performed AFC testing and SQL data validation; ensured accurate end-to-end supply chain testing from order to fulfillment.

Test Lead at Habitat – The Home Retail Group

April 1, 2015 - December 31, 2015

Led a team of 3 for the Web Re-Platform project from BT Fresca to Magento. Planned, created test plans, assigned tasks, performed E2E testing across SIT, UAT, Beta and LIVE; executed performance testing with LoadRunner; managed 3rd party penetration testing; built automation scripts using Selenium; coordinated with offshore teams and stakeholders.

Test Manager at Ann Summers

April 1, 2014 - April 1, 2015

Led testing for ERP and web platform re-platforming; performed functional, regression, performance testing; implemented Trello for bug tracking; led MuleSoft Cloud migration; built test environment; coordinated with offshore teams; initiated automation testing for Re-Platform project using XLT.

Senior Web Test Analyst at Harrods

December 1, 2013 - April 1, 2014

Led testing for Sprint planning; created test plans; executed functional, sanity, smoke, E2E and regression testing across web platforms; created automation suites using Selenium; managed defects; coordinated with stakeholders and delivered release reports; built mobile testing environment and prepared release documentation.

Test Analyst at Matches Fashion

February 1, 2011 - December 1, 2013

Created test scenarios and scripts for web and EPOS; performed test execution; mobile testing across devices; worked with Quantiv back office; end-to-end testing; performance, regression and security scripting; produced quick reference guides for stakeholders.

Test Analyst at 3R Telecom Ltd

February 1, 2008 - February 1, 2011

Worked on telecom projects, EPOS integration, PCI-DSS projects, and mobile top-up terminal testing; coordinated with offshore teams; completed end-to-end testing and built test environments.

Test Analyst at OMDT Ltd

March 1, 2006 - January 1, 2008

Test Analyst on EPOS integration projects; contributed to backend testing and integration testing efforts during early career.