I'm an AI/ML Engineer with 3+ years of experience building scalable solutions using generative AI, large language models, and NLP. I design agentic systems, document intelligence workflows, and ML pipelines deployed at scale. I’m adept at driving automation and data-backed insights across industries like insurance, sports, and enterprise analytics. I thrive on turning messy data into clean, reproducible models and dashboards, collaborating with cross-functional teams to ship reliable products. I enjoy exploring new AI techniques, keeping systems observable, and delivering value through practical, compliant AI.

Sanket Muchhala

I'm an AI/ML Engineer with 3+ years of experience building scalable solutions using generative AI, large language models, and NLP. I design agentic systems, document intelligence workflows, and ML pipelines deployed at scale. I’m adept at driving automation and data-backed insights across industries like insurance, sports, and enterprise analytics. I thrive on turning messy data into clean, reproducible models and dashboards, collaborating with cross-functional teams to ship reliable products. I enjoy exploring new AI techniques, keeping systems observable, and delivering value through practical, compliant AI.

Available to hire

I’m an AI/ML Engineer with 3+ years of experience building scalable solutions using generative AI, large language models, and NLP. I design agentic systems, document intelligence workflows, and ML pipelines deployed at scale. I’m adept at driving automation and data-backed insights across industries like insurance, sports, and enterprise analytics.

I thrive on turning messy data into clean, reproducible models and dashboards, collaborating with cross-functional teams to ship reliable products. I enjoy exploring new AI techniques, keeping systems observable, and delivering value through practical, compliant AI.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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Language

English
Fluent

Work Experience

AI/ML Engineer at Progressive Insurance
May 1, 2024 - Present
Engineered custom NLP and CV models using TensorFlow and PyTorch to process and classify claim-related texts, forms, and images. Developed NER and sentiment analysis tools using BERT models via Hugging Face Transformers to extract key entities from claim documents. Built ML pipelines with Apache Airflow and Azure Data Factory to preprocess and stream data from on-prem SQL Server and Azure Data Lake. Deployed models to production using Azure ML Services with MLflow and DVC for versioning. Designed RESTful APIs using FastAPI to integrate predictive models into the core claims processing workflow. Containerized services with Docker and orchestrated deployments on Kubernetes (AKS). Implemented observability using Prometheus and Grafana with Azure dashboards. Achieved 35% reduction in manual claim processing time and 25% improvement in fraud detection accuracy. Collaborated with underwriters and legal/compliance teams to ensure explainability and auditability of ML models.
Research Assistant – Generative AI at Indiana University Bloomington
December 1, 2023 - May 1, 2024
Improved transcription accuracy by 18 points using a GPT-4 RAG pipeline deployed on Big Red 200, processing over 200 hours of sports videos. Reduced latency in chat feature via sentiment-analysis microservice, processing 1M+ messages in near real-time. Automated retraining pipelines using SLURM on HPC systems, cutting manual ETL effort by 6 hours per match. Documented Gen AI workflows, adopted by two graduate cohorts for ongoing sports psychology research.
Data Analyst at IBM, MH, India
September 1, 2020 - June 1, 2022
Led end-to-end development of a churn prediction model using Python and scikit-learn, driving a 20% reduction in customer attrition. Refactored ETL workflows using Azure Data Lake and SQL, improving data availability and cutting processing time by 15%. Built automated data validation pipelines with SQL and Python, raising dashboard reporting accuracy by 18%. Deployed ML models to Azure ML environments with CI/CD support, accelerating release cycles by 25% across internal products. Authored reproducible model documentation and Jupyter-based reports to align analytics delivery with stakeholder needs. Partnered with business analysts and solution architects to prioritize model features based on customer behavior data trends. Introduced versioning standards for ML pipelines and datasets, increasing transparency in model updates and audits. Conducted internal training sessions on Python-based analytics to upskill the team in reusable code modules.

Education

Master of Science in Data Science at Indiana University Bloomington
August 1, 2022 - May 1, 2024
Bachelor of Technology in Information Technology at Thakur College of Engineering and Technology, Mumbai, India
August 1, 2018 - May 1, 2022

Qualifications

AWS Certified Machine Learning - Associate
January 11, 2030 - December 22, 2025
Azure AI Fundamentals (AI-900)
January 11, 2030 - December 22, 2025
Databricks Generative AI Foundations
January 11, 2030 - December 22, 2025
Google Data Analytics
January 11, 2030 - December 22, 2025

Industry Experience

Financial Services, Professional Services, Media & Entertainment