Jill Shores

Digital Tools & Training Specialist at ABB – Fort Smith, AR

Design and deliver blended learning programs to enhance employee proficiency with digital tools, support compliance readiness, and drive digital transformation across ABB. Built a culture of continuous learning and workforce development; collaborated with SMEs to develop scalable LMS content; customized programs to address role-specific skill gaps; tracked participation, progress, and training materials to optimize impact; leveraged AI to convert technical data into engaging training content, reducing development time and boosting learner engagement across remote teams.

Graphic Designer at ABB – Fort Smith, AR

Designed and managed marketing and brand assets to support internal communications, external campaigns, and ABB's global brand strategy. Led the rebranding of 150+ assets across the organization and completed a full Guadalajara plant rebranding initiative, coordinating with clients and leadership to shape design materials.

Photo Shop Specialist at ABB – Fort Smith, AR

Retouched and managed high-volume product photography for ABB’s digital library, ensuring brand compliance, quality, and efficient asset management. Managed digital image library (2,000+ images monthly); created contact sheets with thumbnails, renamed files for consistency, and uploaded to graphic server. Reduced obsolete content by 30%, achieved 95% inventory accuracy, and maintained stock for Sales team needs.

Digital Tools & Training Specialist at ABB

Designed and delivered six major digital training programs to 670+ employees, achieving a 71% average completion rate and 100% certificate attainment; promoted adoption of digital tools, supported compliance readiness, and tracked training demand and workflows to improve ROI.

Graphic Designer at ABB

Designed and managed a wide range of marketing and brand assets; maintained ABB brand standards; led rebranding of 150+ assets; directed Guadalajara plant rebranding for improved brand visibility and consistency across channels.