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Hi, I’m Jennifer Wallace—a QA leader with 15+ years of experience spanning software quality assurance, process optimization, and cross-functional team leadership. I’m known for quickly mastering new systems, improving testing processes, building scalable documentation, and strengthening collaboration across departments. I thrive in both technical and business-facing roles and enjoy clear communication with developers, stakeholders, and end users.…Hi, I’m Jennifer Wallace—a QA leader with 15+ years of experience spanning software quality assurance, process optimization, and cross-functional team leadership. I’m known for quickly mastering new systems, improving testing processes, building scalable documentation, and strengthening collaboration across departments. I thrive in both technical and business-facing roles and enjoy clear communication with developers, stakeholders, and end users.

Jennifer Wallace

QA Engineer, Project Manager, Content Creator

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Hi, I’m Jennifer Wallace—a QA leader with 15+ years of experience spanning software quality assurance, process optimization, and cross-functional team leadership. I’m known for quickly mastering new systems, improving testing processes, building scalable documentation, and strengthening collaboration across departments. I thrive in both technical and business-facing roles and enjoy clear communication with developers, stakeholders, and end users.…Hi, I’m Jennifer Wallace—a QA leader with 15+ years of experience spanning software quality assurance, process optimization, and cross-functional team leadership. I’m known for quickly mastering new systems, improving testing processes, building scalable documentation, and strengthening collaboration across departments. I thrive in both technical and business-facing roles and enjoy clear communication with developers, stakeholders, and end users.

Available to hire

Hi, I’m Jennifer Wallace—a QA leader with 15+ years of experience spanning software quality assurance, process optimization, and cross-functional team leadership.

I’m known for quickly mastering new systems, improving testing processes, building scalable documentation, and strengthening collaboration across departments. I thrive in both technical and business-facing roles and enjoy clear communication with developers, stakeholders, and end users.

Skills

Jira

SQL

Experience Level

Jira

Expert

SQL

Expert

Language

English

Fluent

Work Experience

Lead QA Analyst at TEGNA

January 1, 2018 - Present

Lead QA for internal CMS, building and maintaining regression suites; Create and execute test plans based on business requirements; Collaborate with developers & product owners to clarify features and reduce defects; Produce transparent QA reporting for leadership & stakeholders; Mentor and onboard QA staff; maintain process documentation.

QA Analyst at Ministry Brands

January 1, 2017 - January 1, 2018

Developed test cases & regression suite using TestRail; Served as QA lead for selected projects.

QA Analyst at Pilot/Flying J

January 1, 2014 - January 1, 2017

Manual & automated testing using TestComplete; SQL data validation and reporting to stakeholders.

Insurance Representative at State Farm

January 1, 2010 - January 1, 2014

Customer service, claims support, and policy recommendations.

QA Analyst at Chase

January 1, 2004 - January 1, 2007

Developed test scripts & performed regression testing; Supported major banking system migration.