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I am an organized OTA student with a solid background in patient relations and healthcare operations, skilled at clinical support, administrative coordination, and accurate medical documentation. Currently pursuing my OTA credential at Keiser University, I bring empathetic communication, strong problem-solving, and a hands-on approach to improving patient experiences and healthcare workflows. I am proficient with Microsoft Office, Google Suite, and clinical software like Experity, NetHealth, and WebPT, and am dedicated to supporting teams in delivering high-quality, patient-centered care.…I am an organized OTA student with a solid background in patient relations and healthcare operations, skilled at clinical support, administrative coordination, and accurate medical documentation. Currently pursuing my OTA credential at Keiser University, I bring empathetic communication, strong problem-solving, and a hands-on approach to improving patient experiences and healthcare workflows. I am proficient with Microsoft Office, Google Suite, and clinical software like Experity, NetHealth, and WebPT, and am dedicated to supporting teams in delivering high-quality, patient-centered care.

Savannah Bernard

Project Manager, Content Designer, Content Creator, +5

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I am an organized OTA student with a solid background in patient relations and healthcare operations, skilled at clinical support, administrative coordination, and accurate medical documentation. Currently pursuing my OTA credential at Keiser University, I bring empathetic communication, strong problem-solving, and a hands-on approach to improving patient experiences and healthcare workflows. I am proficient with Microsoft Office, Google Suite, and clinical software like Experity, NetHealth, and WebPT, and am dedicated to supporting teams in delivering high-quality, patient-centered care.…I am an organized OTA student with a solid background in patient relations and healthcare operations, skilled at clinical support, administrative coordination, and accurate medical documentation. Currently pursuing my OTA credential at Keiser University, I bring empathetic communication, strong problem-solving, and a hands-on approach to improving patient experiences and healthcare workflows. I am proficient with Microsoft Office, Google Suite, and clinical software like Experity, NetHealth, and WebPT, and am dedicated to supporting teams in delivering high-quality, patient-centered care.

Available to hire

I am an organized OTA student with a solid background in patient relations and healthcare operations, skilled at clinical support, administrative coordination, and accurate medical documentation.

Currently pursuing my OTA credential at Keiser University, I bring empathetic communication, strong problem-solving, and a hands-on approach to improving patient experiences and healthcare workflows. I am proficient with Microsoft Office, Google Suite, and clinical software like Experity, NetHealth, and WebPT, and am dedicated to supporting teams in delivering high-quality, patient-centered care.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Patient Representative at MD Now Urgent Care

March 1, 2023 - Present

Managed high-volume patient communications with empathy. Resolved billing and insurance inquiries with confidentiality and accuracy. Ensured efficient patient registration and scheduling processes.

Training Manager at Skyline USA

March 1, 2022 - July 1, 2022

Led onboarding and development initiatives, promoted brand visibility through strategic community engagement. Fostered result-driven, collaborative workplace culture.

Customer Service Associate at Walgreens

April 1, 2021 - September 1, 2021

Processed complex transactions and maintained data accuracy. Oversaw overstock levels and ensured consistent cash management.