Anna Kagano

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Spanish; Castilian
Intermediate

Work Experience

Contact Center Development Intern at ConvergeOne
June 1, 2025 - August 1, 2025
Built and enhanced contact flows tailored to client needs in contact center systems such as Webex CC. Tested and documented results to provide feedback. Tested and validated contact center flows to ensure functionality, accuracy, and alignment with client requirements.
Undergraduate Researcher at Environmental Solutions Initiative, MIT
June 1, 2023 - December 1, 2024
Contributed to the development of the machine learning model used for identifying indigenous farmland in Colombia. Trained and tested the model. Generated a literature review for AI to identify indigenous farmland and crops in Colombia.
Undergraduate Researcher at Earth, Atmosphere and Planetary Science Department
January 1, 2023 - February 1, 2023
Trained up to level 1 of STK, a software used to create and run simulations of devices including satellites, planes, and ships.
Server at Conor O'Neill's
June 1, 2020 - August 1, 2025
Ensured accuracy and timeliness of customer orders. Delivered attentive service to maintain a positive dining experience. Supported overall customer satisfaction through efficient and courteous service.

Education

Bachelor's degree at Massachusetts Institute of Technology
January 11, 2030 - May 1, 2026
Bachelor of Science in Computer Science and Mathematics at Massachusetts Institute of Technology
January 11, 2030 - May 1, 2026

Qualifications

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Industry Experience

Computers & Electronics, Software & Internet, Education, Professional Services, Other, Media & Entertainment