Available to hire
Hi, I’m Edward Meeks, a User Experience Designer with 10 years of experience in the Government Digital Service (GDS) space, specializing in accessibility (WCAG 2.2) and agile delivery.
Most recently I contributed to a CGI project for HMRC with the Damia Group, delivering a reassessment pass to move a private beta service to live, prototyping using GOV.UK Frontend and mapping user journeys with Mural, while collaborating across multidisciplinary teams.
Skills
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Work Experience
Interaction Designer at Damia Group, CGI, HMRC (GOV.UK)
April 1, 2025 - September 30, 2025Private BETA service reassessment for Extend Child Benefit. Delivered continuous stakeholder engagement within a multidisciplinary team that won an award for collaboration; produced a solid reassessment pass to move the service into live. Prototyped with GOV.UK Frontend framework to meet WCAG 2.2 accessibility standards. Mapped and iterated user flows and journeys in Mural.
UX / UI designer at Coforge, Ofgem
March 1, 2025 - April 30, 2025Alpha stage Ofgem portal for energy supplier annual self-assessments. Facilitated workshops with Ofgem stakeholders using GDS patterns to map journeys and wireframes in Mural.
Interaction Designer at Lucid Support, IBM, HMRC (GOV.UK)
August 1, 2024 - January 31, 2025Discovery and Alpha for the Lifetime Allowance Service. Mentored designers within Managing Pension Schemes on common components. Facilitated workshops for team collaboration and ideation. Accessibility audit of the service I designed set new standards at HMRC. User journeys and wireframe iterations were presented using MURAL. Prototypes were designed using GOV.UK Frontend framework for WCAG 2.2 accessibility.
Senior Interaction Designer at Cognizant, DFE (GOV.UK)
January 1, 2024 - March 31, 2024Public Beta project for Get Help Buying for Schools Service. I mentored designers within Cognizant on how to implement GDS standards. Prototypes were made in GOV.UK Frontend framework to meet WCAG 2.2 standards. User journeys were mapped using Mural.
Interaction Designer at Farsight Consultancy, DFE (GOV.UK)
September 1, 2023 - December 31, 2023Discovery and Alpha project for the Early Career Framework Service for Social Workers. Prototypes were designed using Figma and followed accessibility principles for user interaction design. Explored ways to use technology to the user’s advantage, such as audio and video for recording field reports on an app using mobile phones.
Interaction Designer at Kainos Consultancy, DEFRA (GOV.UK)
May 1, 2023 - June 30, 2023Alpha project for food retail waste recycling. Prototypes were created using Figma and GOV.UK Frontend framework. I facilitated design workshops to develop the UX user interaction featuring WCAG 2.2 accessibility rules and two-factor authentication.
Interaction Designer at Mercator Consultancy, HMRC (GOV.UK)
February 1, 2022 - March 31, 2023Private Beta project for Making an Export Declaration Online, part of the Customs Declaration Service. The project passed the Service Assessment, reaching its 80% conversion rate target. I improved service completion rates by redesigning pain points. Prototypes were created in GOV.UK Frontend framework to WCAG 2.2 accessibility standards. I also delivered Accessibility Audit. Collaborated with the UCD team to develop user journeys, service blueprint, user and performance data analysis and MVP for Service Assessment.
Interaction Designer at Health and Safety Executive (GOV.UK)
March 1, 2020 - February 28, 2022Within this full-time role I was involved with multiple projects including Building Safety Regulation. I mentored UCD team members within HSE on how to implement GDS standards. I incorporated Service Design and User Research into my role to deliver end-to-end service outcomes and identify user pain points within journeys. I followed Government Digital Standards for accessibility, and all projects passed their GDS service assessments.
Interaction Designer at Department for Education (GOV.UK)
November 1, 2018 - July 31, 2019Alpha phase Agile team project designing the Individualised Learner Record Service, delivering training provider data collections online. This product was designed using GDS Service Standards, including accessibility. Collaboration with product owners and stakeholders was essential to building a successful product that met business objectives and user needs.
Interaction Designer at Reason Digital
September 1, 2018 - August 31, 2019Design system delivery for an agency client. I developed a brand consistent pattern library of components, in an accessibility compliant design language for desktop and app.
Interaction Designer at Next Ltd
March 1, 2017 - July 31, 2017Interaction design contract consisting of redesign of the mobile eCommerce navigation and omni channel marketing campaigns on website, app and email.
Interaction Designer at Mid-counties Co-operative
August 1, 2016 - November 30, 2016Agile project, implementing build of new design pattern library, and design of mobile app registration process.
Interaction Designer at Damia Group
April 1, 2025 - September 1, 2025Private BETA service reassessment for Extend Child Benefit. Delivered continuous stakeholder engagement as part of a multidisciplinary team that won an award for collaboration. Reassessment pass delivered to move the service into live. Prototyped using GOV.UK Frontend framework to WCAG 2.2 accessibility standards. Mapped and iterated user flows and journeys using Mural.
UX / UI designer at Coforge
March 1, 2025 - April 1, 2025Alpha stage Ofgem portal for energy supplier annual self-assessments. Facilitated workshops with Ofgem stakeholders using GDS patterns to map journeys and wireframes in Mural.
Interaction Designer at Lucid Support, IBM
August 1, 2024 - January 1, 2025Discovery and Alpha for the Lifetime Allowance Service. Mentored designers within Managing Pension Schemes on common components. Facilitated workshops for team collaboration and ideation. Accessibility audit of the service I designed set new HMRC standards. User journeys and wireframe iterations were presented using MURAL. Prototypes were designed using GOV.UK Frontend framework for WCAG 2.2 accessibility.
Senior Interaction Designer at Cognizant
January 1, 2024 - March 1, 2024Public Beta project for Get Help Buying for Schools Service. I mentored designers within Cognizant on how to implement GDS standards. Prototypes were made in GOV.UK Frontend framework to meet WCAG 2.2 standards. User journeys were mapped using Mural.
Interaction Designer at Farsight Consultancy
September 1, 2023 - December 1, 2023Discovery and Alpha project for the Early Career Framework Service for Social Workers. Prototypes were designed using Figma and followed accessibility principles for user interaction design. I explored ways to use technology to user’s advantage such as using audio and video for recording field reports on an app using mobile phones.
Interaction Designer at Kainos Consultancy
May 1, 2023 - June 1, 2023Alpha project for food retail waste recycling. Prototypes were created using Figma and GOV.UK Frontend framework. I facilitated design workshops to develop the UX user interaction featuring WCAG 2.2 accessibility rules and 2 factor authentication.
Interaction Designer at Mercator Consultancy
February 1, 2022 - March 1, 2023Private Beta project for Making an Export Declaration Online, part of Customs Declaration Service. The project passed the Service Assessment, reaching it’s 80% conversion rate target. I improved service completion rates by redesigning pain points. Prototypes were created in GOV.UK Frontend framework to WCAG 2.2 accessibility standards. I also delivered Accessibility Audit. I collaborated with the UCD team to develop user journeys, service blueprint, user and performance data analysis and MVP for Service Assessment.
Interaction Designer at Health and Safety Executive
March 1, 2020 - February 1, 2022Within this full-time role I was involved with multiple projects including Building Safety Regulation. I mentored UCD team members within HSE on how to implement GDS standards. I incorporated Service Design and User Research into my role to deliver end-to-end service outcomes and identify user pain points within journeys. I followed Government Digital Standards for accessibility, and all projects passed their GDS service assessments.
Interaction Designer at Department for Education
November 1, 2018 - July 1, 2019Alpha phase Agile team project designing the Individualised Learner Record Service, delivering training provider data collections online. This product was designed using GDS Service Standards, including accessibility best practices. Collaboration with product owners and stakeholders was essential to building a successful product that met business objectives and user needs.
Interaction Designer at Education & Skills Funding Agency
February 1, 2018 - July 1, 2018An Alpha phase Agile project for the Hire an Apprentice campaign. Prototypes, User Flows and Journey Maps were developed using Adobe XD.
Education
BA Honors in Graphic Design at Coventry University
January 11, 2030 - December 23, 2025BA Honors in Graphic Design at Coventry University
January 11, 2030 - December 23, 2025Qualifications
BA Honors in Graphic Design
January 11, 2030 - December 23, 2025Industry Experience
Government, Education, Software & Internet, Professional Services
Skills
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