NS

Nathaniel Sean Susanto

Available to hire

I’m Nathaniel Sean Susanto, a CRM and digital marketing professional based in Sydney with hands-on experience in marketing automation, campaign management and analytics across enterprise and agency environments.

About

I’m Nathaniel Sean Susanto, a CRM and digital marketing professional based in Sydney with hands-on experience in marketing automation, campaign management and analytics across enterprise and agency environments. I thrive on turning data into actionable strategies, collaborating with stakeholders, and delivering measurable outcomes through multichannel campaigns and well-structured briefs.

My approach blends creative execution with rigorous measurement, ensuring campaigns are not only visually compelling but also optimized for impact and retention. I enjoy mentoring teammates and translating complex data into clear recommendations that guide campaigns from concept to delivery.

  • 5 years' experience
  • Joined December 2025

Industry experience

  • Retail
  • Professional Services
  • Media & Entertainment
  • Software & Internet

Work experience· 7 roles

Marketing Coordinator · BeforepayJun 2024 – Dec 2024 · 7 mos

Managed social presence and authored marketing content including blog posts, social copy, newsletters and emails to support acquisition and retention initiatives. Planned and executed ad-hoc campaigns end-to-end, developing tactical strategies to improve campaign performance and alignment with event goals. Ensured marketing materials and promotional activities aligned with campaign objectives and stakeholder requirements.

CRM Coordinator · PVH Corp.Jan 2024 – Present · 2 yrs 11 mos

Execute day-to-day operational tasks to support email & SMS marketing programs, from creative briefing to HTML coding, testing/QA and deployment via the email service provider. Prepare campaign materials and eDM planners for Trade/Alignment and Go-to-market meetings; collate content from DAM, Buyers and Marketing and share structured eDM briefs via Asana (UTMs, subject lines, copy, visuals). Utilise Salesforce DC for segmentation selects and best-practice audience despatches for EDM and SMS; ensure market approvals and compliance with ANZ guidelines. Build responsive email templates using HTML and CSS, optimising content for device and audience targeting. Collate, validate and disseminate campaign reporting for weekly and monthly stakeholder meetings and ad-hoc global reporting requirements.

CRM Coordinator · PVH Corp. (Tommy Hilfiger/Calvin Klein)Jan 2024 – Present · 2 yrs 11 mos

Execute day-to-day tasks to support email and SMS marketing programs, including HTML/CSS builds, testing/QA and deployment via the email service provider. Prepare campaign materials and eDM planners for Trade/Alignment and Go-to-market meetings; collate content from DAM, Buyers and Marketing and share structured eDM briefs via Asana. Utilise Salesforce DC for segmentation selects and best-practice audience dispatches for EDM and SMS; ensure market approvals and ANZ compliance. Build responsive email templates and collate campaign reporting for weekly and monthly stakeholder meetings and ad-hoc global requirements.

CRM Specialist · ClearScoreJan 2023 – Jun 2024 · 1 yr 6 mos
Digital Marketing Specialist · Resonate MarketingAug 2022 – Dec 2022 · 5 mos
Marketing Data Analyst · Wunderman ThompsonOct 2021 – Oct 2022 · 1 yr 1 mo
Social Media and Marketing Intern · MADTokenJul 2021 – Oct 2021 · 4 mos

Education

Master of Commerce, Marketing and Business Analytics · Macquarie University2030 – 2025
Bachelor of Arts, International Business and Media and Marketing · University of New South Wales2030 – 2025
Master of Commerce, Marketing and Business Analytics · Macquarie University2030 – 2025
Bachelor of Arts, International Business and Media and Marketing · University of New South Wales2030 – 2025

Certifications and awards· 8

Data Analyst Associate Certification2030 – 2025
Google Digital Advertising Certification2030 – 2025
HubSpot CRM Certification2022 – 2025
Blueshift CRM Certification2023 – 2025

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