İrem Gider
Hi, I’m İrem Gider, a results-driven professional based in Izmir, Turkey, with a strong track record in account management, client relationships, sales logistics, and operations.
About
Hi, I’m İrem Gider, a results-driven professional based in Izmir, Turkey, with a strong track record in account management, client relationships, sales logistics, and operations. I’ve led B2B and B2C client accounts, driven retention and revenue growth, and achieved sales targets through data-driven strategies and proactive client engagement. I maintain long-term relationships by identifying upsell opportunities and providing tailored solutions to meet client needs.
In my current role as Assistant Project Manager, I coordinate ongoing client projects, ensure timely and efficient delivery, and serve as the primary point of contact for clients. I analyze CRM and performance data to identify improvement areas, support senior leadership with project reports and client presentations, and uphold quality audits. I thrive in fast-paced environments, keep projects organized, and continuously look for ways to improve processes for clients, teams, and outcomes.
- 11 years' experience
- Joined December 2025
Languages
- EnglishAdvanced
Industry experience
- Transportation & Logistics
- Professional Services
- Telecommunications
- Software & Internet
- Media & Entertainment
- Education
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Work experience· 9 roles
Coordinate ongoing client projects, ensuring timely and efficient delivery; act as the primary point of contact for clients, maintain effective communication and resolve issues promptly; analyze CRM and performance data to identify improvement areas and optimize project outcomes; support management in preparing project reports, client presentations, and quality audits.
Led and motivated a team of representatives to deliver high-quality customer support and meet operational KPIs; implemented data-driven analysis and workflow structuring to improve performance; promoted cross-department collaboration to enhance service consistency.
Coordinated sales and logistics operations, ensuring timely delivery and high-quality customer support; monitored performance metrics and optimized processes.
Education
Certifications and awards· 5
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