Hi, I'm Allison Freeman. I'm a customer-focused professional with extensive experience in building lasting client relationships, managing complex projects, and delivering exceptional service across diverse industries. I thrive in fast-paced environments, leveraging dynamic communication and multitasking to create personalized experiences that drive loyalty. I excel at turning insights into action, coordinating teams and resources to meet tight timelines, while always prioritizing the needs of clients. From hospitality to photography and digital marketing, I bring a collaborative mindset and a passion for connecting people with meaningful experiences.

Allison Freeman

Hi, I'm Allison Freeman. I'm a customer-focused professional with extensive experience in building lasting client relationships, managing complex projects, and delivering exceptional service across diverse industries. I thrive in fast-paced environments, leveraging dynamic communication and multitasking to create personalized experiences that drive loyalty. I excel at turning insights into action, coordinating teams and resources to meet tight timelines, while always prioritizing the needs of clients. From hospitality to photography and digital marketing, I bring a collaborative mindset and a passion for connecting people with meaningful experiences.

Available to hire

Hi, I’m Allison Freeman. I’m a customer-focused professional with extensive experience in building lasting client relationships, managing complex projects, and delivering exceptional service across diverse industries. I thrive in fast-paced environments, leveraging dynamic communication and multitasking to create personalized experiences that drive loyalty.

I excel at turning insights into action, coordinating teams and resources to meet tight timelines, while always prioritizing the needs of clients. From hospitality to photography and digital marketing, I bring a collaborative mindset and a passion for connecting people with meaningful experiences.

See more

Work Experience

Burn Ambassador / Front Desk at Burn Boot Camp
January 30, 2022 - June 1, 2022
Managed membership billing, new sign-ups, and customer inquiries, ensuring accurate records and seamless client experiences. Promoted brand awareness through social media advertising, supporting the growth of the local fitness community. Coordinated schedules for athletic trainers, balancing client needs with staff availability to optimize operational efficiency. Sold supplements and merchandise, providing personalized recommendations to enhance member results. Created a welcoming environment for members, fostering strong connections and a supportive community atmosphere.
Photographer & Social Media Manager at Allison Mia Photography
September 1, 2018 - July 1, 2021
Built lasting client relationships through personalized communication and project collaboration, contributing to a 75% increase in customer base. Managed multiple social media platforms, balancing creative content creation with client interactions to enhance brand presence. Conducted competitive analysis to refine customer engagement strategies, resulting in significant lead generation and client retention. Developed targeted marketing campaigns that generated over $15,000 in digital downloads and prints. Coordinated with clients to understand project needs, ensuring satisfaction and repeat business.
Front Desk Concierge at Air Force Inns
July 1, 2016 - May 1, 2017
Delivered exceptional service to a diverse clientele, including VIPs and military personnel, enhancing guest satisfaction and loyalty. Managed high-volume communication, including phone and email inquiries, ensuring prompt and accurate responses. Utilized conflict resolution skills to address guest concerns, creating positive experiences and lasting connections. Provided local recommendations and personalized support, maintaining an organized concierge book for efficient service delivery.
Travel Agency Manager at International Ticket & Travel
September 1, 2015 - July 1, 2016
Fostered strong customer relationships by tailoring travel packages to individual needs, resulting in high repeat business. Managed multiple projects, including group trips and special events, while maintaining budget controls and client satisfaction. Negotiated competitive travel rates, enhancing customer value and boosting overall profitability. Demonstrated leadership in team collaboration, ensuring seamless service and exceptional customer experiences.
Flight Attendant at ExpressJet Airlines
May 1, 2014 - July 1, 2015
Delivered exceptional in-flight service, addressing passenger needs and ensuring comfort and safety. Utilized conflict resolution and communication skills to handle challenging situations with professionalism and empathy. Built positive connections with passengers, contributing to repeat business and positive customer reviews.
Sales Associate at Michael Kors
May 1, 2013 - May 1, 2014
Provided personalized product recommendations based on customer preferences, enhancing the overall shopping experience. Developed strong communication skills by engaging with diverse clientele and resolving customer concerns effectively.
Intern at Walt Disney World Resort
January 1, 2013 - May 1, 2013
Maintained the safety and satisfaction of resort guests as a lifeguard, providing exceptional service and support. Gained valuable customer service skills through extensive training in the Disney heritage and guest relations.

Education

Associate of Science at Georgia Military College - Fairburn, GA
January 11, 2030 - January 1, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Travel & Hospitality, Retail, Transportation & Logistics, Professional Services, Consumer Goods