Available to hire
I am a detail-oriented IT professional with experience in IT front desk support, systems administration, and administrative operations.
I am currently a Claims Analyst at Cigna Healthcare, where I combine data accuracy, compliance awareness, and process efficiency to support compliant, streamlined healthcare processes in a regulated environment.
Work Experience
Claims Analyst at Cigna Healthcare
April 28, 2025 - PresentAnalyze and process healthcare insurance claims in compliance with company policies and regulations; verify member eligibility, coverage, and billing accuracy using internal systems; identify discrepancies and support timely resolution of claim issues; maintain strict adherence to HIPAA and data privacy standards.
IT Support Intern at Office of the Deputy President, Republic of Kenya
May 1, 2023 - August 1, 2023Provided front desk IT support and resolved hardware, software, and connectivity issues; installed, configured, and maintained computer systems and peripherals; assisted with system documentation, data backups, and user support requests; supported workplace safety and IT compliance procedures.
Education
Bachelor of Science in Applied Computer Science at Kisii University
January 11, 2030 - December 1, 2024Qualifications
OSHA — Occupational Safety and Health Administration
January 11, 2030 - December 26, 2025Industry Experience
Healthcare, Government, Professional Services
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