I am a resourceful and detail-oriented professional with a strong background in technical support, customer service, and data analysis. I am known for delivering high-quality solutions, optimizing user experiences, and turning complex data into actionable insights. I am adept at resolving technical issues, supporting end-users, and improving service efficiency through data-driven decisions. I review, validate, and authenticate information to ensure accuracy and compliance with organizational standards. I identify and correct errors or inconsistencies in data, documents, or transactions, and verify information against established guidelines, regulations, and protocols to maintain reliability and quality. I provide first-level support for hardware, software, and network issues via phone, email, or chat. I diagnose and resolve technical problems efficiently to minimize downtime, troubleshoot desktops, laptops, printers, and other peripherals, and document all support interactions and solutions in the ticketing system. I respond to customer inquiries about orders, products, and services, assist with order placement, tracking, returns, refunds, and exchanges while ensuring a positive and helpful experience. I plan and create social media content, manage daily posts and engagement, monitor performance, and maintain brand consistency while staying up to date on trends.…I am a resourceful and detail-oriented professional with a strong background in technical support, customer service, and data analysis. I am known for delivering high-quality solutions, optimizing user experiences, and turning complex data into actionable insights. I am adept at resolving technical issues, supporting end-users, and improving service efficiency through data-driven decisions. I review, validate, and authenticate information to ensure accuracy and compliance with organizational standards. I identify and correct errors or inconsistencies in data, documents, or transactions, and verify information against established guidelines, regulations, and protocols to maintain reliability and quality. I provide first-level support for hardware, software, and network issues via phone, email, or chat. I diagnose and resolve technical problems efficiently to minimize downtime, troubleshoot desktops, laptops, printers, and other peripherals, and document all support interactions and solutions in the ticketing system. I respond to customer inquiries about orders, products, and services, assist with order placement, tracking, returns, refunds, and exchanges while ensuring a positive and helpful experience. I plan and create social media content, manage daily posts and engagement, monitor performance, and maintain brand consistency while staying up to date on trends.WWWW…