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Hello, I’m Evelyn Moore, a seasoned Content Developer, Curriculum Writer, and QA Editor who thrives on turning complex workflows into clear, user-friendly documentation. I partner with cross-functional teams to streamline processes, drive adoption, and deliver high-quality ILT and eLearning materials for SaaS, educational, and global organizations. My approach blends research, collaboration, writing, testing, and AI integration to simplify intricate workflows, improve documentation quality, and reduce development time. I mentor teams worldwide to standardize templates, templates, and processes, ensuring consistency and measurable results.…Hello, I’m Evelyn Moore, a seasoned Content Developer, Curriculum Writer, and QA Editor who thrives on turning complex workflows into clear, user-friendly documentation. I partner with cross-functional teams to streamline processes, drive adoption, and deliver high-quality ILT and eLearning materials for SaaS, educational, and global organizations. My approach blends research, collaboration, writing, testing, and AI integration to simplify intricate workflows, improve documentation quality, and reduce development time. I mentor teams worldwide to standardize templates, templates, and processes, ensuring consistency and measurable results.

Evelyn Moore

Content Designer, Content Producer, Content Creator, +4

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Hello, I’m Evelyn Moore, a seasoned Content Developer, Curriculum Writer, and QA Editor who thrives on turning complex workflows into clear, user-friendly documentation. I partner with cross-functional teams to streamline processes, drive adoption, and deliver high-quality ILT and eLearning materials for SaaS, educational, and global organizations. My approach blends research, collaboration, writing, testing, and AI integration to simplify intricate workflows, improve documentation quality, and reduce development time. I mentor teams worldwide to standardize templates, templates, and processes, ensuring consistency and measurable results.…Hello, I’m Evelyn Moore, a seasoned Content Developer, Curriculum Writer, and QA Editor who thrives on turning complex workflows into clear, user-friendly documentation. I partner with cross-functional teams to streamline processes, drive adoption, and deliver high-quality ILT and eLearning materials for SaaS, educational, and global organizations. My approach blends research, collaboration, writing, testing, and AI integration to simplify intricate workflows, improve documentation quality, and reduce development time. I mentor teams worldwide to standardize templates, templates, and processes, ensuring consistency and measurable results.

Available to hire

Hello, I’m Evelyn Moore, a seasoned Content Developer, Curriculum Writer, and QA Editor who thrives on turning complex workflows into clear, user-friendly documentation. I partner with cross-functional teams to streamline processes, drive adoption, and deliver high-quality ILT and eLearning materials for SaaS, educational, and global organizations.

My approach blends research, collaboration, writing, testing, and AI integration to simplify intricate workflows, improve documentation quality, and reduce development time. I mentor teams worldwide to standardize templates, templates, and processes, ensuring consistency and measurable results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Content Developer and QA Editor at INFOR.COM

January 1, 2013 - January 1, 2025

Managed editorial calendar and conducted detailed content reviews, delivering 125+ Instructor-led Training (ILT) and eLearning (eLN) courses per year on or ahead of schedule. Provided actionable feedback to 5 senior directors and 35 instructional designers, which improved processes, enhanced documentation quality, and increased global project efficiency. Utilized AI tools and markdown-based prompts to develop course content, templates, and process documents, thereby accelerating development and standardizing workflows. Ensured all training materials were consistent, aligned with branding, and compliant with relevant standards. • Streamlined repository of 75+ documents by eliminating 65% of redundant documents, producing clear, user-friendly work instructions, job aids, and guidelines. • Redesigned Learning Product Development (LPD) SharePoint site, centralizing documentation, training initiatives, announcements, and support tools, cutting user search times by up to 40%. • Created

IDD Consultant/Team Lead at AMERICAN RED CROSS BIOMEDICAL SERVICES (ARCBS)

January 1, 2010 - January 1, 2012

Led two remote teams in developing FDA-approved work instructions and training documentation, ensuring full compliance and achieving first-pass acceptance. Contributed to BioArch, a major IT transformation initiative standardizing product labeling across all blood products. Collaborated with cross-functional virtual teams, creating work instructions, support documents, and training on the MAK-SYSTEM ePROGESA software to manage blood product records for 3,000+ hospitals/transfusion centers.

QA Editor and Instructional Designer at IBM GLOBAL BUSINESS SERVICES

January 1, 2005 - January 1, 2010

QA editing, usability testing, and SCORM compliance reviews for web-based applications. Partnered with project teams to create clear, user-friendly instructional content that improved adoption and reduced support issues.