Hi, I'm Aymen Snoussi, a Project Manager and Data Analyst with a strong academic background in IT Management and Business Analytics. I excel at coordinating cross-functional teams, implementing ITIL-compliant processes, and turning data into actionable insights that improve operational efficiency. Currently I contribute at Hewlett Packard Enterprise, where I automate KPI collection, monitor KPI dashboards, analyze OSS data, and drive continuous process improvements. I enjoy exploring new tools like Power BI, Python, SQL, and Talend to unlock smarter decision-making and more efficient operations.

Aymen Snoussi

Hi, I'm Aymen Snoussi, a Project Manager and Data Analyst with a strong academic background in IT Management and Business Analytics. I excel at coordinating cross-functional teams, implementing ITIL-compliant processes, and turning data into actionable insights that improve operational efficiency. Currently I contribute at Hewlett Packard Enterprise, where I automate KPI collection, monitor KPI dashboards, analyze OSS data, and drive continuous process improvements. I enjoy exploring new tools like Power BI, Python, SQL, and Talend to unlock smarter decision-making and more efficient operations.

Available to hire

Hi, I’m Aymen Snoussi, a Project Manager and Data Analyst with a strong academic background in IT Management and Business Analytics. I excel at coordinating cross-functional teams, implementing ITIL-compliant processes, and turning data into actionable insights that improve operational efficiency.

Currently I contribute at Hewlett Packard Enterprise, where I automate KPI collection, monitor KPI dashboards, analyze OSS data, and drive continuous process improvements. I enjoy exploring new tools like Power BI, Python, SQL, and Talend to unlock smarter decision-making and more efficient operations.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Arabic
Fluent
French
Advanced
English
Advanced
Japanese
Beginner

Work Experience

Data Analyst Intern at UIB – Société Générale Group
January 1, 2023 - December 31, 2023
Developed a BI solution for monitoring electronic payment activity. Tools used: Power BI, Talend, Excel, Anaconda, Python, SQL Server.
Internal Project / Process Manager at Hewlett Packard Enterprise
January 1, 2023 - Present
Implemented and managed OS project coordination processes aligned with ITIL and Lean principles for the UKIMEA region. Collaborated with Lifecycle Services teams for operational deployment. Monitored KPIs through automated data collection and visualization. Identified risks and proactively managed issues. Participated in OSS data analysis and applied RCA/Lean methodologies to reduce bottlenecks and optimize processes. Designed client-account-specific processes in alignment with ITIL standards.
Web Developer at MSA-Team
November 1, 2019 - April 1, 2020
Designed and developed an e-commerce application using the MEAN stack.
Customer Service Advisor (Amazon.fr) at Teleperformance
July 1, 2019 - November 1, 2019
Handled customer inquiries related to orders, deliveries, and payments.
Final Year Internship – Web Development at MIND Engineering
February 1, 2018 - May 1, 2018
Developed HR and payroll modules using PHP and CodeIgniter.
Summer Internship – Java/SQL Developer at Linedata
June 1, 2016 - August 1, 2016
Built a DataMart monitoring application. Technologies used: Java, SQL, Linux.

Education

Master’s in Business Analytics at Esprit School of Business (ESB)
January 1, 2021 - January 1, 2023
Bachelor’s in IT Management at Institut Supérieur de Gestion de Tunis (ISG)
January 1, 2014 - January 1, 2018

Qualifications

NVIDIA AI Certifications: NLP Applications with Transformers, Anomaly Detection with AI, Predictive Maintenance with AI
January 1, 2023 - December 27, 2025
UiPath Advanced RPA Developer
January 1, 2021 - December 27, 2025
FormaLab MEAN STACK Programming
January 1, 2020 - December 27, 2025
ASCA: Assistant Swimming Coach Training
January 1, 2016 - December 27, 2025

Industry Experience

Software & Internet, Professional Services, Education