I'm a Multi-talented sales enablement leader with over 20 years of experience driving business growth through strategic training initiatives. Proven expertise in instructional design, digital content creation, stakeholder management, and spearheading transformation of training delivery models. Adept at translating complex technical concepts into compelling learning experiences tailored for diverse audiences. Passionate about leveraging cutting-edge technologies, including AI, to enhance training effectiveness. A versatile professional with a successful track record in SaaS, telecommunications, and collaboration technology industries. Areas of expertise/skills: Sales enablement, Digital marketing, Go-to-Market, training, presentation, consulting, content management, channel management, collaboration, sales management, sales engineering, employee engagement, coaching, learning strategies, instructional design, elearning development, AI scripting Professional Experience: Cisco Systems, Inc., San Jose, CA Instructional Design and Training Manager - May 2018 – Present I lead a team within Sales Enablement to build and execute certification training for over 26,000 customer-facing and external partner teams to learn about Cisco's products and services, and how to implement and sell them. To accomplish this, I utilize the management of relationships with leadership and key stakeholders. I design, build, and deliver content, distance learning, and on-line certification courses for the Cisco Webex suite, contact center, and other Cisco SaaS cloud products. I have successfully and creatively incorporated AI resources into my team’s training output, increasing efficiency 5X. BroadSoft (acquired by Cisco), Gaithersburg, MD Training Engineer - Feb 2015 – May 2018 Designed, built, and delivered course content for students both live and asynchronously. Content included video, elearning, distance learning, face-to-face, and on-line certification courses for BroadSoft products. Spearheaded the department’s move from pure instructor-led to chiefly digital and asynchronous delivery methodologies such as virtual instructor-led (VILT) and eLearning prior to the Covid crisis, saving over 10 months of development. Channel Partner Manager – Aug 2013 – Jan 2015 Managed and supported the partner sales channel throughout all phases of the buyer’s journey. Introduced a marketing automation platform to provide individualized partner portals, content management, campaign management, and lead generation for channel partners. Content Marketing Manager, Go-to-Market – Jan 2012 – July 2013 Provided extensive marketing support to customers to get their products to market as quickly and effectively as possible. • Spearheaded individualized sales training through an LMS that I researched, selected, built, & managed for over 160 partners and 3,200 users

Daniel Gallant

I'm a Multi-talented sales enablement leader with over 20 years of experience driving business growth through strategic training initiatives. Proven expertise in instructional design, digital content creation, stakeholder management, and spearheading transformation of training delivery models. Adept at translating complex technical concepts into compelling learning experiences tailored for diverse audiences. Passionate about leveraging cutting-edge technologies, including AI, to enhance training effectiveness. A versatile professional with a successful track record in SaaS, telecommunications, and collaboration technology industries. Areas of expertise/skills: Sales enablement, Digital marketing, Go-to-Market, training, presentation, consulting, content management, channel management, collaboration, sales management, sales engineering, employee engagement, coaching, learning strategies, instructional design, elearning development, AI scripting Professional Experience: Cisco Systems, Inc., San Jose, CA Instructional Design and Training Manager - May 2018 – Present I lead a team within Sales Enablement to build and execute certification training for over 26,000 customer-facing and external partner teams to learn about Cisco's products and services, and how to implement and sell them. To accomplish this, I utilize the management of relationships with leadership and key stakeholders. I design, build, and deliver content, distance learning, and on-line certification courses for the Cisco Webex suite, contact center, and other Cisco SaaS cloud products. I have successfully and creatively incorporated AI resources into my team’s training output, increasing efficiency 5X. BroadSoft (acquired by Cisco), Gaithersburg, MD Training Engineer - Feb 2015 – May 2018 Designed, built, and delivered course content for students both live and asynchronously. Content included video, elearning, distance learning, face-to-face, and on-line certification courses for BroadSoft products. Spearheaded the department’s move from pure instructor-led to chiefly digital and asynchronous delivery methodologies such as virtual instructor-led (VILT) and eLearning prior to the Covid crisis, saving over 10 months of development. Channel Partner Manager – Aug 2013 – Jan 2015 Managed and supported the partner sales channel throughout all phases of the buyer’s journey. Introduced a marketing automation platform to provide individualized partner portals, content management, campaign management, and lead generation for channel partners. Content Marketing Manager, Go-to-Market – Jan 2012 – July 2013 Provided extensive marketing support to customers to get their products to market as quickly and effectively as possible. • Spearheaded individualized sales training through an LMS that I researched, selected, built, & managed for over 160 partners and 3,200 users

Available to hire

I’m a Multi-talented sales enablement leader with over 20 years of experience driving business growth through strategic training initiatives. Proven expertise in instructional design, digital content creation, stakeholder management, and spearheading transformation of training delivery models. Adept at translating complex technical concepts into compelling learning experiences tailored for diverse audiences. Passionate about leveraging cutting-edge technologies, including AI, to enhance training effectiveness. A versatile professional with a successful track record in SaaS, telecommunications, and collaboration technology industries.

Areas of expertise/skills:
Sales enablement, Digital marketing, Go-to-Market, training, presentation, consulting, content management, channel management, collaboration, sales management, sales engineering, employee engagement, coaching, learning strategies, instructional design, elearning development, AI scripting

Professional Experience:
Cisco Systems, Inc., San Jose, CA
Instructional Design and Training Manager - May 2018 – Present
I lead a team within Sales Enablement to build and execute certification training for over 26,000 customer-facing and external partner teams to learn about Cisco’s products and services, and how to implement and sell them. To accomplish this, I utilize the management of relationships with leadership and key stakeholders. I design, build, and deliver content, distance learning, and on-line certification courses for the Cisco Webex suite, contact center, and other Cisco SaaS cloud products.

I have successfully and creatively incorporated AI resources into my team’s training output, increasing efficiency 5X.

BroadSoft (acquired by Cisco), Gaithersburg, MD
Training Engineer - Feb 2015 – May 2018
Designed, built, and delivered course content for students both live and asynchronously. Content included video, elearning, distance learning, face-to-face, and on-line certification courses for BroadSoft products.

Spearheaded the department’s move from pure instructor-led to chiefly digital and asynchronous delivery methodologies such as virtual instructor-led (VILT) and eLearning prior to the Covid crisis, saving over 10 months of development.

Channel Partner Manager – Aug 2013 – Jan 2015
Managed and supported the partner sales channel throughout all phases of the buyer’s journey. Introduced a marketing automation platform to provide individualized partner portals, content management, campaign management, and lead generation for channel partners.

Content Marketing Manager, Go-to-Market – Jan 2012 – July 2013
Provided extensive marketing support to customers to get their products to market as quickly and effectively as possible.
• Spearheaded individualized sales training through an LMS that I researched, selected, built, & managed for over 160 partners and 3,200 users

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Language

English
Fluent

Work Experience

Instructional Design and Training Manager at Cisco Systems, Inc.
May 1, 2018 - Present
Leads a Sales Enablement team to build and deliver certification training for over 26,000 customer-facing and external partner teams; designs and delivers content, distance learning, and online certification courses for Cisco Webex, contact center, and other Cisco SaaS cloud products; integrated AI resources to increase training output efficiency by 5X.
Training Engineer at BroadSoft (acquired by Cisco)
February 1, 2015 - May 1, 2018
Designed, built, and delivered live and asynchronous course content for BroadSoft products; moved the department from instructor-led to digital/distance methods (VILT and eLearning) prior to the Covid era, saving over 10 months of development time.
Channel Partner Manager at BroadSoft (acquired by Cisco)
August 1, 2013 - January 1, 2015
Managed and supported the partner sales channel throughout all phases of the buyer’s journey; introduced a marketing automation platform to provide partner portals, content management, campaign management, and lead generation.
Content Marketing Manager, Go-to-Market at BroadSoft
January 1, 2012 - July 1, 2013
Provided extensive marketing support to customers to get their products to market quickly and effectively; spearheaded individualized sales training through an LMS that I researched, built, and managed for over 160 partners and 3,200 users; created and managed content and service provider portals, eLearning, videos, documents, tools, and other materials to help partners deliver to customers; implemented SEO/SEM strategies and Alfresco ECM to reduce silos.
Lead Trainer, Federal Government at United States Department of Justice (DOJ)
June 1, 2010 - December 1, 2011
Lead trainer for all personnel in DOJ for full-scale VoIP telephony rollout; delivered ILT & asynchronous learning; managed staff of trainers traveling to DOJ sites.
Senior Technical Trainer at National Rural Telecommunications Cooperative (NRTC)
January 1, 2006 - May 1, 2010
Created, developed, and delivered training on new technologies for 1,400 member companies; turned the training department into a profit center; oversaw a profitable wireless subsidiary with 63 resellers and 27,000 subscribers; led Train-the-Trainer programs and professional services projects.
Managed Solutions Specialist at MCI Inc. (acquired by Verizon)
September 1, 2004 - September 1, 2005
Lead sales of managed and security-based solutions; generated pre-sales support; designed and managed winning sales strategies; coached internal sales staff; consistently exceeded quotas (averaged 130% to plan).
Data Sales Manager/Solutions Specialist at Sprint Corp. (acquired by T-Mobile)
May 1, 2000 - July 1, 2004
Pre-sales support across the portfolio; grew data sales over 2,400% in the first year; managed a team of 10; supported direct, indirect, and distributor channels across multiple states; conducted regular team training and coaching.

Education

Bachelor of Science at Southern Connecticut State University
September 3, 1984 - May 27, 1989

Qualifications

US Federal Public Trust Clearance
January 11, 2030 - December 27, 2025

Industry Experience

Telecommunications, Software & Internet, Professional Services, Government, Education