I’m a Multi-talented sales enablement leader with over 20 years of experience driving business growth through strategic training initiatives. Proven expertise in instructional design, digital content creation, stakeholder management, and spearheading transformation of training delivery models. Adept at translating complex technical concepts into compelling learning experiences tailored for diverse audiences. Passionate about leveraging cutting-edge technologies, including AI, to enhance training effectiveness. A versatile professional with a successful track record in SaaS, telecommunications, and collaboration technology industries.
Areas of expertise/skills:
Sales enablement, Digital marketing, Go-to-Market, training, presentation, consulting, content management, channel management, collaboration, sales management, sales engineering, employee engagement, coaching, learning strategies, instructional design, elearning development, AI scripting
Professional Experience:
Cisco Systems, Inc., San Jose, CA
Instructional Design and Training Manager - May 2018 – Present
I lead a team within Sales Enablement to build and execute certification training for over 26,000 customer-facing and external partner teams to learn about Cisco’s products and services, and how to implement and sell them. To accomplish this, I utilize the management of relationships with leadership and key stakeholders. I design, build, and deliver content, distance learning, and on-line certification courses for the Cisco Webex suite, contact center, and other Cisco SaaS cloud products.
I have successfully and creatively incorporated AI resources into my team’s training output, increasing efficiency 5X.
BroadSoft (acquired by Cisco), Gaithersburg, MD
Training Engineer - Feb 2015 – May 2018
Designed, built, and delivered course content for students both live and asynchronously. Content included video, elearning, distance learning, face-to-face, and on-line certification courses for BroadSoft products.
Spearheaded the department’s move from pure instructor-led to chiefly digital and asynchronous delivery methodologies such as virtual instructor-led (VILT) and eLearning prior to the Covid crisis, saving over 10 months of development.
Channel Partner Manager – Aug 2013 – Jan 2015
Managed and supported the partner sales channel throughout all phases of the buyer’s journey. Introduced a marketing automation platform to provide individualized partner portals, content management, campaign management, and lead generation for channel partners.
Content Marketing Manager, Go-to-Market – Jan 2012 – July 2013
Provided extensive marketing support to customers to get their products to market as quickly and effectively as possible.
• Spearheaded individualized sales training through an LMS that I researched, selected, built, & managed for over 160 partners and 3,200 users
Language
Work Experience
Education
Qualifications
Industry Experience
Hire a Instructional Designer
We have the best instructional designer experts on Twine. Hire a instructional designer in Ashburn today.