Experience Level
Work Experience
Customer Support & Chat Support Executive at Dr. Falak Waqas Consultant Dermatologist & Aesthetic Physician, Karachi
January 1, 2024 - PresentHandle customer inquiries on Calls, Facebook, WhatsApp, Instagram. Scheduled and confirmed appointments for dermatologists and aesthetic professionals, optimizing clinic operations and reducing no-shows. Maintained up-to-date records of patient inquiries, treatment history, and follow-ups.
Assistant Marketing & Office Assistant at Salma Supermarket, Karachi
February 1, 2022 - January 1, 2024Managed administrative tasks and ensured efficient office operations. Handled social media accounts and created engaging content to promote products and services. Assisted in designing digital and print materials for marketing campaigns.
Web Developer at Salma Supermarket, Karachi
February 1, 2022 - January 1, 2024Developed and maintained the company website. Implemented UI/UX design changes to improve user experience. Managed web content and updates to ensure accuracy and consistency.
Receptionist at Law Associates, Karachi
January 1, 2019 - PresentWelcomed clients and visitors and managed appointment scheduling. Assisted in general office operations and maintained communication between clients and attorneys.
Education
Diploma in Software Engineering at Aptech
January 11, 2030 - December 27, 2025Intermediate in Arts at Board of Intermediate Karachi
January 11, 2030 - January 1, 2020Matriculation (Science) at Board of Secondary Education
January 11, 2030 - January 1, 2013Qualifications
Bachelor’s in Arts & Communication (In Progress)
January 11, 2030 - December 27, 2025Industry Experience
Software & Internet, Healthcare, Retail, Professional Services, Education
Experience Level
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