I am an Instructional Designer with 15+ years of experience designing and developing engaging e-learning content for enterprise clients. I specialize in using Articulate (Storyline, Rise) and Vyond for course development, and I apply adult learning principles and digital pedagogy to create clear, concise, and visually appealing learning materials. I excel at remote collaboration, QA, and delivering high-quality outputs on flexible schedules to meet project deadlines and stakeholder expectations.

Susan Zelenka

I am an Instructional Designer with 15+ years of experience designing and developing engaging e-learning content for enterprise clients. I specialize in using Articulate (Storyline, Rise) and Vyond for course development, and I apply adult learning principles and digital pedagogy to create clear, concise, and visually appealing learning materials. I excel at remote collaboration, QA, and delivering high-quality outputs on flexible schedules to meet project deadlines and stakeholder expectations.

Available to hire

I am an Instructional Designer with 15+ years of experience designing and developing engaging e-learning content for enterprise clients. I specialize in using Articulate (Storyline, Rise) and Vyond for course development, and I apply adult learning principles and digital pedagogy to create clear, concise, and visually appealing learning materials.

I excel at remote collaboration, QA, and delivering high-quality outputs on flexible schedules to meet project deadlines and stakeholder expectations.

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Language

English
Fluent

Work Experience

Project Director, Strategic Operations at Duke Corporate Education
March 1, 2023 - August 1, 2025
Collaborated with stakeholders to define learning objectives and course structure tailored to target audiences. Designed and storyboarded engaging e-learning content using instructional design principles and adult learning theory. Developed interactive modules using authoring tools, ensuring accessibility and usability for diverse learners. Integrated multimedia elements including animations and voiceovers to enhance learner engagement. Conducted quality assurance reviews and implemented feedback to refine course materials. Delivered final e-learning modules within agreed-upon timelines and specifications achieving 95%+ satisfaction.
Client Delivery & Solutions Associate at McKinsey & Company
January 1, 2021 - January 1, 2023
Collaborated with stakeholders to define learning objectives and course structure for 5,000+ professionals globally. Designed and storyboarded engaging e-learning content tailored to diverse target audiences using instructional design best practices. Developed interactive modules using Articulate (Storyline, Rise) and other authoring tools, ensuring accessibility and usability. Integrated multimedia elements including animations (Vyond), voiceovers, and interactive components to enhance learner engagement. Conducted quality assurance reviews and implemented stakeholder feedback to refine course materials continuously. Delivered final e-learning modules within agreed-upon timelines and specifications consistently. Provided documentation and support for future updates and revisions, achieving 92-96% satisfaction scores.
Program Delivery Specialist at McKinsey & Company
January 1, 2017 - January 1, 2021
Designed and storyboarded engaging e-learning content for 5,000+ professionals globally. Collaborated with stakeholders to define learning objectives and course structure; developed interactive modules using Articulate (Storyline, Rise) and Vyond; ensured accessibility and usability; integrated multimedia; conducted QA; delivered on schedule; provided documentation and ongoing revisions.
Learning Planner at McKinsey & Company
January 1, 2014 - January 1, 2017
Supported the design and delivery of learning programs for 5,000+ professionals; defined objectives; structured courses; collaborated with stakeholders; crafted e-learning modules; used Articulate and other tools; ensured quality assurance.

Education

MA, Theatre (Business Concentration) at Villanova University
January 11, 2030 - December 28, 2025
BA, Speech Communications at Meredith College
January 11, 2030 - December 28, 2025

Qualifications

Generative AI Mastermind Certification
January 11, 2030 - December 28, 2025
Generative AI Mastermind Certification
January 11, 2030 - December 28, 2025

Industry Experience

Education, Professional Services, Media & Entertainment