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Hi, I'm Peter, a Database Administrator and Data Analyst based in Auckland with 2+ years of experience keeping enterprise CRM systems clean, reliable, and actionable. I specialize in Salesforce and Autoline data integrity, automation, and cross-functional reporting, turning complex data into clear insights that support decision-making. I thrive on collaborating with sales, marketing, and service teams to deliver dashboards, surveys, and CRM improvements that drive performance. I'm Salesforce Certified Administrator and passionate about data quality, process automation, and continuous learning.…Hi, I'm Peter, a Database Administrator and Data Analyst based in Auckland with 2+ years of experience keeping enterprise CRM systems clean, reliable, and actionable. I specialize in Salesforce and Autoline data integrity, automation, and cross-functional reporting, turning complex data into clear insights that support decision-making. I thrive on collaborating with sales, marketing, and service teams to deliver dashboards, surveys, and CRM improvements that drive performance. I'm Salesforce Certified Administrator and passionate about data quality, process automation, and continuous learning.

Peter Lubomudrov

Data Scientist, Data Visualizer, Database Developer, +2

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Hi, I'm Peter, a Database Administrator and Data Analyst based in Auckland with 2+ years of experience keeping enterprise CRM systems clean, reliable, and actionable. I specialize in Salesforce and Autoline data integrity, automation, and cross-functional reporting, turning complex data into clear insights that support decision-making. I thrive on collaborating with sales, marketing, and service teams to deliver dashboards, surveys, and CRM improvements that drive performance. I'm Salesforce Certified Administrator and passionate about data quality, process automation, and continuous learning.…Hi, I'm Peter, a Database Administrator and Data Analyst based in Auckland with 2+ years of experience keeping enterprise CRM systems clean, reliable, and actionable. I specialize in Salesforce and Autoline data integrity, automation, and cross-functional reporting, turning complex data into clear insights that support decision-making. I thrive on collaborating with sales, marketing, and service teams to deliver dashboards, surveys, and CRM improvements that drive performance. I'm Salesforce Certified Administrator and passionate about data quality, process automation, and continuous learning.

Available to hire

Hi, I’m Peter, a Database Administrator and Data Analyst based in Auckland with 2+ years of experience keeping enterprise CRM systems clean, reliable, and actionable. I specialize in Salesforce and Autoline data integrity, automation, and cross-functional reporting, turning complex data into clear insights that support decision-making.

I thrive on collaborating with sales, marketing, and service teams to deliver dashboards, surveys, and CRM improvements that drive performance. I’m Salesforce Certified Administrator and passionate about data quality, process automation, and continuous learning.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Database Administrator at Sime Darby Motor Group

February 1, 2023 - Present

Built and maintained Salesforce dashboards and reports for sales, marketing and service teams; created Power BI dashboards for the contact centre to monitor calls, bookings and key metrics; pulled customer lists for marketing campaigns; set up and reported on customer surveys in Qualtrics; resolved Salesforce and Autoline CRM issues via Jira; performed daily data cleansing, deduplicated customer records and enriched details to maintain CRM accuracy.

Service Delivery / Customer Success Agent at EROAD Limited

September 1, 2021 - January 31, 2023

Managed customer service cases in Salesforce, delivering timely resolutions and maintaining high customer satisfaction scores; processed sales orders in Salesforce and Microsoft Dynamics; maintained data integrity by correcting records, merging duplicates, and addressing system-generated errors; proactively contacted customers regarding service disruptions with tailored support and resolution strategies.

Call Centre Sales Consultant at Brand Developers

March 1, 2021 - September 30, 2021

Achieved above-average conversion rate through effective warm lead management and sales techniques; accurately logged call data into the CRM system, improving handover processes and data quality.