Hi, I'm Daren, a senior instructional designer and training leader with a passion for turning complex regulatory requirements into clear, engaging learning experiences across global pharmaceutical and healthcare teams. I enjoy collaborating with cross-functional SMEs to build scalable e-learning and blended programs, standardizing workflows, and improving audit readiness and performance through data-driven training and robust LMS practices.

Daren C. Metz

Hi, I'm Daren, a senior instructional designer and training leader with a passion for turning complex regulatory requirements into clear, engaging learning experiences across global pharmaceutical and healthcare teams. I enjoy collaborating with cross-functional SMEs to build scalable e-learning and blended programs, standardizing workflows, and improving audit readiness and performance through data-driven training and robust LMS practices.

Available to hire

Hi, I’m Daren, a senior instructional designer and training leader with a passion for turning complex regulatory requirements into clear, engaging learning experiences across global pharmaceutical and healthcare teams.

I enjoy collaborating with cross-functional SMEs to build scalable e-learning and blended programs, standardizing workflows, and improving audit readiness and performance through data-driven training and robust LMS practices.

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Work Experience

Senior Instructional Designer / Training Manager, GXP Division at ALKU / Johnson & Johnson Innovative Medicine
December 1, 2024 - Present
Responsible for creating and developing comprehensive e-learning and instructor-led training programs for GMP, GCP, and GLP compliance across J&J sites, ensuring alignment with FDA/EMA regulatory standards. Collaborated with SMEs and QA to identify learning gaps and delivered blended training using Articulate Storyline 360, Camtasia, and Vyond. Designed and maintained standardized templates, learning paths, and version-controlled training documentation within SuccessFactors LMS for global consistency. Developed programs including Train the Trainer, Hazard Communications, Handwashing & General Waste Training, Advanced Therapies onboarding, Syringe Filling and Measuring, 21 CFR Part 11, QA Data Integrity, QA MES Shop Floor, and Operations Experience Curriculum.
Senior Instructional Designer at Ceipal / Franciscan Alliance Hospital System
July 1, 2022 - December 1, 2024
Created and delivered interactive e-learning modules supporting the Franciscan Alliance Knowledge Management Workflow System using Articulate Storyline 360 and Captivate, streamlining internal process adherence and knowledge sharing. Partnered with IT and clinical process owners to ensure workflows and system training met HIPAA compliance and documentation standards. Examples include Knowledge Management Use Task Creation, Franciscan EDMS, and Request Management; produced Excel pivot tables for CAPA tracking to drive continuous improvement.
Senior Instructional Designer at Oxford International / Emergent BioSolutions
August 1, 2021 - July 1, 2022
Developed over 100 e-learning modules using Articulate Storyline 360 and Rise 360 for upload into SuccessFactors LMS, supporting GMP and manufacturing process training. Collaborated with QA, Manufacturing, and HR to design competency-based curricula. Modules included Batch Production Records Overview, Cell Bank User Forms, Good Documentation Practices, LIMS Training, Material and Waste Flow, and Veeva Level II Document Management. Managed LMS content lifecycle in SumTotal and Cornerstone, improving audit readiness through scenario-based assessments and multimedia simulations.
Senior Instructional Designer at NTech / Exelon – Baltimore Gas & Electric
September 1, 2020 - August 1, 2021
Designed and developed more than 100 technical training modules for overhead and underground electrical field personnel, ensuring OSHA and NERC compliance. Used Articulate Storyline 360, Camtasia, and Adobe Creative Suite; integrated into SuccessFactors LMS. Developed Instructor Guides and Participant Manuals; collaborated with electrical engineers and field supervisors to improve safety outcomes and operational efficiency.
Freelance Senior Instructional Designer / LMS Administrator at Metz Media Interactives Services, LLC.
January 1, 2020 - September 1, 2021
Delivered freelance instructional design and LMS administration support for Fortune 500 clients using Articulate Engage, Storyline 360, and Camtasia. Created compliance, process, and soft-skills training modules for global organizations (e.g., Merck/MSD; Tower Health EPIC training; AbbVie Clinical Trial Management System; AstraZeneca procurement; Insight; Campbell’s Soup; JUUL Labs; Moody’s Analytics).
Senior Instructional Designer / LMS Administrator / QA Analyst at Joule Scientific / Adaptimmune, Inc.
November 1, 2017 - January 1, 2020
Created Articulate Storyline training for GMP, GCP, and HR compliance initiatives; administered MasterControl LMS and iSpring; conducted weekly/monthly QA audits of the Trial Master File System, validating FDA 1572 and GMP documentation, and improving audit pass rates. Partnered with QA leadership to identify training deficiencies and develop microlearning refreshers that reduced CAPA recurrence.
Senior Instructional Designer / LMS Administrator at The Judge Group / Exelon-Pepco Holdings, Inc.
July 1, 2016 - October 1, 2017
Developed e-learning and classroom content using Articulate Storyline and Adobe Captivate to support merger integration and culture alignment. Managed Exelon–Pepco Knowledge Center LMS operations, class rosters, training simulations, and curriculum assignments to ensure timely compliance training. Streamlined reporting, reducing administrative turnaround time by 30%.
Senior Instructional Designer / Project Manager at The Training Associates, Inc. / Sinclair Oil
September 1, 2016 - July 1, 2017
Designed OSHA-compliant e-learning modules using Articulate Storyline 2 and PowerPoint for onboarding and contractor training programs. Collaborated with SMEs via ADDIE to produce storyboards, audio scripts, and instructor/participant guides for online and classroom delivery. Modules included Hearing Conservation, Emergency Response Plan, Lock Out/Tag Out, Job Safety Analysis, and Machine Guarding.
Senior Instructional Designer (Contract) at AmeriHealth Caritas / Superior Healthcare Inc.
June 1, 2016 - December 1, 2016
Redesigned and rebuilt compliance and healthcare training modules in Articulate Storyline 2; developed content for Employee Benefit Plans, Lifecycle of Medical Claims, Medication Adherence, and Medicaid Changes. Uploaded and managed training in SuccessFactors LMS and maintained training documentation in SharePoint.

Education

Master’s in Learning Design & Technology at The Pennsylvania State University
January 1, 2023 - January 1, 2025
Bachelor’s Degree in Management Information Systems – Statistics at Cabrini College
January 1, 2001 - January 1, 2005
Associate Degree in Biology/Management at Community College of Philadelphia
January 1, 1992 - April 1, 1998
Certificate in Electronics/Computer Technology at Star Technical Institute
January 1, 1988 - December 1, 1989
Liberal Arts at George Washington University
January 1, 1985 - January 1, 1987

Qualifications

21 CFR Part 11 Remediation
January 11, 2030 - December 29, 2025
Langevin Certification for Instructional Design and E-Learning Development
January 11, 2030 - December 29, 2025
Certification for Computer Software Validation for Training Department
January 11, 2030 - December 29, 2025

Industry Experience

Healthcare, Life Sciences, Manufacturing, Education, Professional Services