Available to hire
I am a project management professional with 7+ years of experience supporting complex, multi-project environments, with strong expertise in planning, scheduling, performance tracking, KPIs, and portfolio reporting. I excel at maintaining schedules, tracking baselines, monitoring variances, and producing executive-level reports to support decision-making.
I thrive in fast-paced, multi-stakeholder environments and enjoy collaborating across engineering, operations, finance, and leadership teams. I am bilingual in English and French.
Experience Level
Language
English
Fluent
French
Advanced
Spanish; Castilian
Intermediate
Work Experience
Operations Project Manager at Distech Controls – Canada
October 1, 2023 - PresentSupported project planning, scheduling, and performance monitoring across operational initiatives. Tracked milestones, dependencies, risks, and deviations from plans, proposing corrective actions when required. Developed performance dashboards and reports for leadership using Excel and structured KPIs. Collaborated with engineering, operations, and management teams to ensure alignment on timelines and priorities. Ensured data accuracy and consistency across project documentation and reporting tools.
Project Portfolio Manager at Webhelp Americas (now Concentrix) – El Salvador
October 1, 2021 - July 1, 2023Oversaw portfolio performance metrics for 40+ project managers across more than 30 active projects. Maintained portfolio-level schedules, tracking baselines, variances, risks, and delivery milestones. Built standardized reporting frameworks to monitor schedule health, resource demand, and performance trends. Supported ETC/EAC analysis in collaboration with finance and operations teams. Led governance routines, portfolio reviews, and executive reporting with a strong focus on data integrity.
Project Coordinator – Bid Management at Webhelp Americas (now Concentrix) – El Salvador
March 1, 2020 - October 1, 2021Coordinated cross-functional teams to deliver complex RFP and tender projects. Supported the sales team with client-facing activities, including attending client meetings.
Project Analyst at OneLink BPO (Acquired by Webhelp Americas) – El Salvador
September 1, 2018 - March 1, 2020Coordinated the implementation of traditional and digital solutions for multiple clients, focused on cost savings and an improvement in overall customer satisfaction.
Education
Bachelor's at Higher School of Economics and Business La Libertad, El Salvador
January 11, 2030 - January 1, 2018Collegial Studies at Canada College Quebec, Canada
January 11, 2030 - January 1, 2023Qualifications
PMO Certified Practitioner
January 11, 2030 - December 29, 2025Scrum Master Professional Certificate (SMPC)
January 11, 2030 - December 29, 2025Scrum Foundation Professional Certificate (SFPC)
January 11, 2030 - December 29, 2025Industry Experience
Software & Internet, Professional Services
Experience Level
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