Available to hire
Hi, I’m Pooja Dhake, a results-driven Quality Assurance Advisor with a knack for building reliable, high-quality software across web, mobile, API, and accessibility layers. I excel in end-to-end QA in Agile environments, strengthening regression coverage and catching production defects early to protect delivery timelines.
I thrive in cross-functional squads, translating business requirements into clear acceptance criteria, coordinating UAT, and mentoring teammates on QA best practices. When I’m not testing, I enjoy documenting processes and improving testing strategies to ensure robust releases and a delightful user experience.
Language
English
Fluent
Work Experience
Quality Assurance Advisor at Cigna
September 1, 2018 - November 1, 2025Owned end-to-end quality assurance for enterprise health care applications, supporting bi-weekly releases across web, mobile, API, backend, and accessibility layers. Built and maintained Cypress automation suites, strengthening regression coverage and improving release confidence in Agile delivery cycles. Identified high-risk defects early through API testing and SQL data validation, reducing late-stage rework and production risk. Led mobile testing on Android and iOS using BrowserStack, ensuring cross-device compatibility and consistent user experience. Drove accessibility testing efforts using Evidenced and AXE, uncovering WCAG gaps and enabling remediation prioritization before releases. Translated business requirements into clear, testable acceptance criteria, improving story readiness and sprint predictability. Coordinated UAT execution and defect triage with Product, Engineering, and Business teams to ensure release readiness. Mentored offshore QA team members, improving test con
Senior Software Engineer at Majesco / Mastek Ltd.
March 1, 2010 - February 1, 2016Contributed to development and quality validation of enterprise insurance underwriting systems built on ACORD standards. Designed and maintained SQL, PL/SQL, and SSIS packages supporting backend processing and reporting. Diagnosed and resolved approximately 30% of system performance issues using SQL Profiler, execution plans, and monitoring tools. Created functional specifications, use cases, and process flows, improving traceability between business and technical teams. Led a team of 3–4 engineers, accelerating defect resolution and deliverability.
Production Support Engineer at Majesco
November 1, 2014 - December 1, 2014Provided production support through defect triage and first-level issue resolution. Served as Acting Scrum Master, facilitating Agile ceremonies and supporting patch releases.
Graduate Assistant at University of Texas at Tyler
February 1, 2017 - May 1, 2018Developed technical documentation and specifications supporting software and database coursework. Assisted with requirements clarification and validation of academic software deliverables.
Education
Qualifications
Certified Scrum Master
January 11, 2030 - December 29, 2025Certified Scrum Product Owner
January 11, 2030 - December 29, 2025Industry Experience
Software & Internet, Healthcare, Professional Services
Hire a QA Engineer
We have the best qa engineer experts on Twine. Hire a qa engineer in Chino Hills today.