Available to hire
I am Chandan, a results-oriented Test Lead with over 15 years of IT experience delivering QA strategies across United States and United Kingdom. I specialize in QA management, Salesforce platform testing, and multi-vendor Agile delivery for Banking, Manufacturing, and Utilities domains, consistently driving high-quality software and stakeholder satisfaction.
I have led large testing portfolios, built automation initiatives, and mentored teams of up to 20 members. I enjoy partnering with customers and business teams to plan, design, and execute testing strategies, with a focus on data-driven quality improvements and continuous process enhancements.
Skills
Experience Level
Language
English
Fluent
Spanish; Castilian
Intermediate
Work Experience
Salesforce Test Lead at Jaguar Land Rover UK
August 1, 2024 - PresentPlatform Testing of Salesforce CRM applications across projects/programs; leading Salesforce testing activities, coordinating with customers and business teams to ensure on-time delivery; end-to-end test management, data migration testing, and automation enablement in an Agile setup.
Salesforce Test Lead at National Grid UK
September 1, 2019 - August 1, 2024Portfolio leadership with regular delivery monitoring, planning and facilitation across multiple projects; SOW/Contract management, MSR/QBR packs, and driving automation to achieve CSI and efficient delivery in multi-vendor environment.
Test Lead at Tata Steel UK
January 1, 2018 - August 1, 2019End-to-end test management for manufacturing projects and enhancements; coordinating UAT, delivering testing milestones on schedule, and providing timely project status updates (status reports, KPIs, dashboards).
QA Lead at Canadian Imperial Bank of Commerce (CIBC)
October 1, 2015 - January 1, 2018End-to-end test management for Customer Management web services; automation test package development using Parasoft SOA Test; warranty/support post-implementation and regular progress updates.
QA Lead at Royal Bank of Scotland (RBS) UK
November 1, 2013 - September 1, 2015Ownership of overall QA delivery for mainframe applications within Core Banking; regular delivery planning, effort estimation, audits liaison as Information Security Manager (ISM).
QA Lead at JP Morgan Chase (JPMC) USA
April 1, 2013 - October 1, 2013Performance testing for re-engineered Enterprise Systems; developing and maintaining performance scripts, multi-monitor scenarios, and analyzing bottlenecks.
QA Lead at JP Morgan Chase (JPMC) USA
January 1, 2011 - March 1, 2013End-to-end test management for Card Services; IVR/regression testing, infrastructure readiness validations, and coordinating offshore/onshore activities.
QA Analyst at JP Morgan Chase (JPMC) USA
December 1, 2009 - January 1, 2011System, UAT and Regression testing for Home Finance applications; coordinating with offshore team and client on status and issues; internal trainings.
QA Analyst at Citigroup Inc. USA
October 1, 2008 - December 1, 2009ATM product testing; device testing across platforms; coordination with third-party vendors during project delivery.
QA Analyst at Citigroup Inc. USA
July 1, 2006 - October 1, 2008Testing of Real Estate Lending applications under Mortgage banking; offshore coordination, test case development, and regression testing.
Education
Bachelor of Engineering (B.E) in Computer Science & Engineering at College of Engineering Bhubaneswar, Utkal University, Odisha, India
January 11, 2030 - January 1, 200410+2 at Subhash Chandra Bose City College, CHSE board, Cuttack, Odisha, India
January 11, 2030 - January 1, 2000High School at DAV Public School, CBSE board, Cuttack, Odisha, India
January 11, 2030 - January 1, 1998Qualifications
ISTQB Certification
January 11, 2030 - December 29, 2025SAFe Certification
January 11, 2030 - December 29, 2025PSM I Certification
January 11, 2030 - December 29, 2025Salesforce Admin Certification
January 11, 2030 - December 29, 2025Salesforce Business Analyst Certification
January 11, 2030 - December 29, 2025Salesforce Agentforce Specialist
January 11, 2030 - December 29, 2025HP Quality Center & UFT Certification
January 11, 2030 - December 29, 2025Performance Engineering Level 1.0
January 11, 2030 - December 29, 2025Industry Experience
Manufacturing, Financial Services, Professional Services
Skills
Experience Level
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