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I'm Kiran Drall, a proactive and detail-oriented digital marketing professional with hands-on experience in campaign coordination, social media management, and stakeholder collaboration. I recently completed a Master’s in Applied Business (Digital Marketing) and bring a strong foundation in data-driven marketing, digital storytelling, and audience engagement. With over 14 years of combined experience across digital marketing, administration, customer service, and data collection, I thrive on turning insights into impactful campaigns.…I'm Kiran Drall, a proactive and detail-oriented digital marketing professional with hands-on experience in campaign coordination, social media management, and stakeholder collaboration. I recently completed a Master’s in Applied Business (Digital Marketing) and bring a strong foundation in data-driven marketing, digital storytelling, and audience engagement. With over 14 years of combined experience across digital marketing, administration, customer service, and data collection, I thrive on turning insights into impactful campaigns.

Kiran Drall

Digital Marketer, Social Media Manager, Content Creator, +4

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I'm Kiran Drall, a proactive and detail-oriented digital marketing professional with hands-on experience in campaign coordination, social media management, and stakeholder collaboration. I recently completed a Master’s in Applied Business (Digital Marketing) and bring a strong foundation in data-driven marketing, digital storytelling, and audience engagement. With over 14 years of combined experience across digital marketing, administration, customer service, and data collection, I thrive on turning insights into impactful campaigns.…I'm Kiran Drall, a proactive and detail-oriented digital marketing professional with hands-on experience in campaign coordination, social media management, and stakeholder collaboration. I recently completed a Master’s in Applied Business (Digital Marketing) and bring a strong foundation in data-driven marketing, digital storytelling, and audience engagement. With over 14 years of combined experience across digital marketing, administration, customer service, and data collection, I thrive on turning insights into impactful campaigns.

Available to hire

I’m Kiran Drall, a proactive and detail-oriented digital marketing professional with hands-on experience in campaign coordination, social media management, and stakeholder collaboration.

I recently completed a Master’s in Applied Business (Digital Marketing) and bring a strong foundation in data-driven marketing, digital storytelling, and audience engagement. With over 14 years of combined experience across digital marketing, administration, customer service, and data collection, I thrive on turning insights into impactful campaigns.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

National Data Collection Specialist at Stats NZ

September 1, 2025 - Present

Engage survey respondents via inbound/outbound calls, emails, and online platforms to collect accurate national data. Educate participants on survey purpose and confidentiality protocols. Manage time effectively to collect and validate quality data, ensuring compliance with operational standards. Build rapport with respondents to encourage participation and improve survey completion rates.

Service Team Facilitator at Enliven Northern

July 1, 2025 - September 1, 2025

Coordinated recruitment and onboarding processes for health support workers, including scheduling interviews and preparing induction documentation. Updated training records, eLearning modules, and tracking sheets to ensure compliance. Entered and maintained data in systems (eCase, SharePoint, Risk Manager), supporting accurate reporting. Liaised with service coordinators and staff to resolve incidents, close cases, and ensure smooth workflows. Followed up on overdue training modules, ensuring compliance and timely completion.

Customer Service Administrator at Inland Revenue

January 1, 2025 - June 1, 2025

Delivered frontline client support across phone and web channels. Assisted customers with secure online access, troubleshooting, and two-step verification. Updated client information in CRM systems with a focus on accuracy and confidentiality. Coordinated with internal departments to resolve escalated issues and ensure timely financial resolutions.

Research Assistant at University of Auckland

March 1, 2024 - July 1, 2025

Supported research teams by preparing and maintaining project documentation, reports, and digital records. Scheduled and coordinated interviews across time zones and cultural groups, managing calendars and bookings. Assisted with participant onboarding, ensuring documentation, eligibility, and consent compliance. Ensured project milestones were met by monitoring tasks, providing follow-ups, and supporting reporting obligations.

Campaign Specialist & Administrator at Vibgyor High School

April 1, 2011 - October 1, 2023

Delivered marketing campaigns and digital content (newsletters, blogs, videos, and social media) to increase engagement. Organized open houses, campus tours, academic events, and marketing campaigns to attract prospective students. Collaborated cross-functionally to manage school website content, admissions information, and student lifecycle journeys. Provided counselling to parents on admissions and registration, and fostered strong relationships with students and parents. Handled budget management, venue booking, and staff coordination for large-scale events. Developed effective and supportive relationships with internal and external stakeholders to deliver the best services.