Skills
Language
English
Fluent
Work Experience
Associate – Trust and Safety (Indonesian) at Accenture Technology Solutions Sdn Bhd
April 1, 2024 - PresentEnsured AI chatbot and user-generated content compliance with dynamic trust & safety policies; served as Subject Matter Expert guiding a team of 25+ agents; led policy rollout and knowledge transfer; took on QA responsibilities auditing outputs and delivering actionable insights; assisted with agent performance reporting and data-driven reporting for team and client reviews; developed cross-team collaboration and stakeholder communication.
Training Coordinator Intern at Asia Pacific University
October 1, 2022 - January 31, 2023Coordinated and facilitated online class sessions; managed student data using Microsoft Office and Excel; collaborated with instructors and support staff to streamline training delivery; conducted promotional calls to prospective students.
Education
Bachelor of Arts (Hons) Marketing Management (specialism in Digital Marketing) at De Montfort University & Asia Pacific University
January 11, 2030 - November 1, 2024Foundation in Business at Asia Pacific University
November 1, 2020 - December 30, 2025Cambridge IGCSE at Al-Khor International School
January 11, 2030 - June 1, 2018Qualifications
Google Data Analytics Certificate
October 1, 2025 - December 30, 2025Digital Marketing - Digital Marketing Institute (DMU)
March 1, 2024 - December 30, 2025Duke of Edinburgh International Awards
June 1, 2018 - December 30, 2025Industry Experience
Computers & Electronics, Software & Internet, Education, Professional Services, Media & Entertainment
Skills
Hire a Data Analyst
We have the best data analyst experts on Twine. Hire a data analyst today.