I am a Senior Software Quality Assurance Engineer with 10+ years of experience in end-to-end software testing, test automation, and quality strategy, including 7+ years in the healthcare domain. I have led national-scale projects like C4i and PNeHS for the Pakistan Armed Services, and I currently contribute as a Senior SDET at S&P Global focusing on Salesforce CRM testing, API integrations, and automation enhancements. I thrive in Agile and iterative environments, excel at building scalable QA frameworks, and mentor teams to adopt best practices in test automation, API validation, and quality metrics. I am ISTQB and Salesforce certified with a track record of delivering reliable, high-quality software in complex systems.

Irfan Ahmed

I am a Senior Software Quality Assurance Engineer with 10+ years of experience in end-to-end software testing, test automation, and quality strategy, including 7+ years in the healthcare domain. I have led national-scale projects like C4i and PNeHS for the Pakistan Armed Services, and I currently contribute as a Senior SDET at S&P Global focusing on Salesforce CRM testing, API integrations, and automation enhancements. I thrive in Agile and iterative environments, excel at building scalable QA frameworks, and mentor teams to adopt best practices in test automation, API validation, and quality metrics. I am ISTQB and Salesforce certified with a track record of delivering reliable, high-quality software in complex systems.

Available to hire

I am a Senior Software Quality Assurance Engineer with 10+ years of experience in end-to-end software testing, test automation, and quality strategy, including 7+ years in the healthcare domain. I have led national-scale projects like C4i and PNeHS for the Pakistan Armed Services, and I currently contribute as a Senior SDET at S&P Global focusing on Salesforce CRM testing, API integrations, and automation enhancements.

I thrive in Agile and iterative environments, excel at building scalable QA frameworks, and mentor teams to adopt best practices in test automation, API validation, and quality metrics. I am ISTQB and Salesforce certified with a track record of delivering reliable, high-quality software in complex systems.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

Senior Software Development Engineer in Test at S&P Global
September 1, 2022 - Present
Lead QA efforts for Salesforce CRM and CPQ; design and execute test plans using the in-house CAFé framework; expand regression coverage via CRT; conduct integration testing of Salesforce with external systems using Postman and API Playground; participate in defect triage, test case reviews, and release readiness; provide quality metrics and mentor team members.
Senior SQA Engineer at Shaukat Khanum Memorial Cancer Hospital (MIS)
November 1, 2015 - August 1, 2022
Deployed Hospital Information System across 59 Army and Navy hospital sites; implemented and maintained distributed database systems with data replication and validation; developed hybrid automation framework using TestComplete (C#); led daily stand-ups, sprint reviews, and documentation to meet CMMI L3 & L5 compliance; performed backend testing and defect reporting via JIRA; evaluated and implemented QA tools.
ERPNext Consultant at MACHT Pvt. Ltd
March 1, 2022 - Present
ERPNext consultancy tailored to modules including CRM, Sales, Buying, Accounting, HR, and Reporting; system configuration, customization, business process alignment, and analytics setup; supporting stakeholders with ERP adoption and data accuracy.
QA Consultant at ISO PRO Solutions
November 1, 2022 - Present
Delivered QA services across multiple client projects with a focus on web and enterprise applications; developed functional test cases, ensured test coverage, and validated deliverables for quality assurance.
QA Consultant at SERB Global
June 1, 2025 - Present
Delivered QA consulting across Web, Mobile, and Enterprise applications; designed detailed functional test cases, ensured comprehensive test coverage, and validated product deliverables to maintain high-quality standards; drove SAFe Agile governance to enhance workflows and delivery efficiency; contributed to scalable QA processes and mentoring; managed resource planning and people management within QA.

Education

MS Software Project Management at FAST-NU, Lahore
January 11, 2030 - December 30, 2025
BS Software Engineering at University of Management and Technology, Lahore
January 11, 2030 - December 30, 2025
MS Software Project Management at FAST - NU, Lahore
January 11, 2030 - May 7, 2026
BS Software Engineering at University of Management and Technology, Lahore
January 11, 2030 - May 7, 2026

Qualifications

ISTQB - CTFL Certified Tester
January 11, 2030 - December 30, 2025
Salesforce Certified Administrator
January 11, 2030 - December 30, 2025
Salesforce Certified AI Associate
January 11, 2030 - December 30, 2025
Copado Robotic Testing Specialist – Salesforce Platform
January 11, 2030 - December 30, 2025
ISTQB - CTFL Certified Tester
January 11, 2030 - May 7, 2026
Salesforce Certified Administrator
January 11, 2030 - May 7, 2026
Salesforce Certified AI Associate
January 11, 2030 - May 7, 2026
Copado Robotic Testing Specialist – Salesforce Platform
January 11, 2030 - May 7, 2026

Industry Experience

Healthcare, Software & Internet, Financial Services, Professional Services, Education