I am a Senior QA Engineer with a strong background in customer support, bringing deep user empathy and a clear understanding of real world product issues. My journey into Quality Assurance was driven by a desire to improve software reliability from the inside. Over the years, I have focused on test automation, API testing, CI/CD pipelines, and modern quality engineering practices, helping teams deliver software faster, smarter, and with confidence.…

Gustavo Ferreira

I am a Senior QA Engineer with a strong background in customer support, bringing deep user empathy and a clear understanding of real world product issues. My journey into Quality Assurance was driven by a desire to improve software reliability from the inside. Over the years, I have focused on test automation, API testing, CI/CD pipelines, and modern quality engineering practices, helping teams deliver software faster, smarter, and with confidence.…

Available to hire

I am a Senior QA Engineer with a strong background in customer support, bringing deep user empathy and a clear understanding of real world product issues. My journey into Quality Assurance was driven by a desire to improve software reliability from the inside. Over the years, I have focused on test automation, API testing, CI/CD pipelines, and modern quality engineering practices, helping teams deliver software faster, smarter, and with confidence.

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Language

English
Advanced
Portuguese
Fluent

Work Experience

Senior QA Analyst / QA Tester at Getnet
January 1, 2025 - Present
As a Senior QA Analyst at Getnet, I contribute to the quality and reliability of payment solutions in a high-performance, high-availability environment. I work closely with cross-functional teams to ensure that every release meets strict functional and compliance standards. My work includes developing test strategies, performing API and end-to-end testing, and collaborating with engineers to improve the overall quality of deliverables.
Senior QA Analyst / QA Tester at Sensedia S.A.
June 1, 2022 - February 1, 2025
I ensure the reliability, stability, and performance of API-driven platforms. My contributions include designing functional tests, collaborating with teams to resolve defects, and enhancing test coverage. I participate in Agile ceremonies to align testing with development workflows and improve overall release quality.
QA Analyst / Tester at Matera Systems
June 1, 2021 - June 1, 2022
I worked within the QA team responsible for ensuring the quality of financial and banking software solutions. My focus was on validating system behavior, improving software stability, and supporting development throughout the release cycle by executing manual tests and identifying defects.
Support Analyst at Matera Systems
June 1, 2019 - June 1, 2021
Provided technical and functional support for banking platforms, delivering front-line support for financial products and ensuring operational continuity. My experience enhanced my communication skills and understanding of real-world product issues.
Support Analyst at Intersig Sistemas
January 1, 2018 - January 1, 2019
Provided product support for management systems and collaborated with internal teams to troubleshoot and improve processes.
Support Analyst at DB1 Global Software
January 1, 2015 - January 1, 2018
Supported users of enterprise systems, diagnosing issues and contributing to user experience improvements.

Education

Bachelor’s Degree in Business Administration at Unicesumar
January 1, 2013 - January 1, 2017
Bachelor’s Degree in Business Administration at Unicesumar
January 1, 2013 - January 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Software & Internet

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