I’m Khyati Shah, a Finance Operations Manager with 15+ years’ experience leading invoicing, reconciliations, payment operations, financial reporting and data workflows across the UK, US and EMEA. I specialise in improving operational efficiency, data accuracy and delivering high-quality partner and client support. I’m an advanced user of Google Sheets, HubSpot CRM, Xero and a range of workflow tools, and I’m known for resolving complex queries, optimising end-to-end processes and coaching teams to excel in commercial operations. I’ve led multi‑currency finance operations, budgeting, forecasting, credit management and full‑cycle finance transformation for high-growth startups and creative industries. I enjoy collaborating across functions to empower teams, strengthen controls and deliver reliable financial insights that drive strategic decisions.

KHYATI SHAH

I’m Khyati Shah, a Finance Operations Manager with 15+ years’ experience leading invoicing, reconciliations, payment operations, financial reporting and data workflows across the UK, US and EMEA. I specialise in improving operational efficiency, data accuracy and delivering high-quality partner and client support. I’m an advanced user of Google Sheets, HubSpot CRM, Xero and a range of workflow tools, and I’m known for resolving complex queries, optimising end-to-end processes and coaching teams to excel in commercial operations. I’ve led multi‑currency finance operations, budgeting, forecasting, credit management and full‑cycle finance transformation for high-growth startups and creative industries. I enjoy collaborating across functions to empower teams, strengthen controls and deliver reliable financial insights that drive strategic decisions.

Available to hire

I’m Khyati Shah, a Finance Operations Manager with 15+ years’ experience leading invoicing, reconciliations, payment operations, financial reporting and data workflows across the UK, US and EMEA. I specialise in improving operational efficiency, data accuracy and delivering high-quality partner and client support. I’m an advanced user of Google Sheets, HubSpot CRM, Xero and a range of workflow tools, and I’m known for resolving complex queries, optimising end-to-end processes and coaching teams to excel in commercial operations.

I’ve led multi‑currency finance operations, budgeting, forecasting, credit management and full‑cycle finance transformation for high-growth startups and creative industries. I enjoy collaborating across functions to empower teams, strengthen controls and deliver reliable financial insights that drive strategic decisions.

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Language

English
Fluent

Work Experience

Finance Operations/Practice Manager at RedBrick Accounting Ltd
May 1, 2024 - Present
Lead finance operations for UK/US clients while driving operational scalability and team performance for a growing accounting practice. Delivered monthly consolidated reporting to group companies of 8 UK & US entities, improving financial visibility for senior leadership and enabling more accurate forecasting. Streamlined AP/AR workflows and introduced structured payment run analytics, improving cash flow management for multiple clients. Main contact for client queries and deliverables. Led migration to FP&A tools (Cash Flow Frog, Joiin, Mayday), reducing reporting time by 30% and improving accuracy across entities. Implemented stronger and more detailed review controls for statutory accounts, CT returns, PAYE, R&D filing, Director Self-Assessments and improving compliance quality and reducing rework.
Finance Operations Manager at Rematch STM Ltd
September 1, 2022 - January 1, 2024
Built finance and operational infrastructure from the ground up for a production organisation scaling 200+ staff. Designed the finance operations system for better collaboration across the Rematch leadership team (budget, cash flow forecasting and reporting packs) using different systems, i.e. ApprovalMax, Futrli and Xero. Introduced ApprovalMax workflow, reducing processing time by 40% and strengthening audit trails. Ensured 100% on-time payroll payments for 200+ employees across PAYE, FTC and variable contracts. Improved AR processes for ticketing and partnerships, reducing ageing debt and improving cash inflows. Supported CFO/COO with FP&A, Theatre Tax Credit claim, investment models and financial analysis.
Finance Operations Consultant at Self-employed – Various Startups
September 1, 2021 - Present
Provide fractional FinOps support to startups and creative organisations. Built in-house payroll and finance operations, reducing outsourcing costs by 20–30% for clients. Provided financial oversight for major global events (Beyond, SXSW, Qualicon), ensuring budget accuracy and cash flow stability. Implemented structured reconciliation and forecasting processes, improving financial reporting accuracy.
Finance Operations & Credit Control Manager at Mastered Ltd
July 1, 2015 - September 1, 2022
Progressed through multiple roles to lead finance operations for a global multi-currency portfolio. Managed end-to-end finance operations (pay runs, payroll, reporting, reconciliations) for global operations. Strengthened forecasting models, enabling more accurate cash planning for Directors. Managed third-party financing partners (Klarna, Divido), improving recoveries and reducing cancellations. Reduced operational errors by implementing stronger reconciliation controls and staff training.
Credit Controller at Cool Water Enterprises Ltd
July 1, 2005 - January 1, 2010
Managed AR for multi-site clients, improving collections and reconciliation accuracy.
Assistant Accountant at Brooklyn Electricals
December 1, 2000 - June 1, 2005
Performed reconciliations, journals and cash/bank operations, supporting core accounting cycles.
Finance Operations/Practice Manager at RedBrick Accounting Ltd.
May 1, 2024 - Present
Lead finance operations for UK/US clients, delivering monthly consolidated reporting for 8 entities, streamlining AP/AR workflows, migrating FP&A tools (Cash Flow Frog, Joiin, Mayday) to improve forecasting and accuracy; strengthened review controls for statutory accounts, CT returns, PAYE, R&D filings, and director self-assessments; managed and coached remote operations team to improve turnaround times.
Finance Operations Consultant at Various Startups (Self-employed)
September 1, 2021 - Present
Providing fractional FinOps support to startups and creative organisations; built in-house payroll and finance operations, reducing outsourcing costs by 20–30% for clients; provided financial oversight for major events (Beyond, SXSW, Qualicon); implemented structured reconciliation and forecasting processes to improve reporting accuracy.

Education

Master of Commerce at Gujarat University, India
January 1, 2000 - January 1, 2002
Bachelor of Commerce at Gujarat University, India
January 1, 1998 - January 1, 2000
Level 3 Credit Management at Chartered Institute of Credit Management (CICM)
January 1, 2016 - December 30, 2025
Level 3 Credit Management at Chartered Institute of Credit Management (CICM)
January 1, 2016 - December 30, 2025
Master of Commerce at Gujarat University, India
January 1, 2000 - January 1, 2002
Bachelor of Commerce at Gujarat University, India
January 1, 1998 - January 1, 2000

Qualifications

Level 3 Credit Management
January 1, 2016 - December 30, 2025
Level 3 Credit Management (CICM)
January 1, 2016 - December 30, 2025

Industry Experience

Professional Services, Media & Entertainment, Financial Services, Software & Internet