I am an instructional designer and e-learning developer with over 17 years of experience, holding a Master’s degree in Computer Science focused on communications. I thrive in dynamic environments and enjoy turning complex processes into intuitive digital training that improves adoption and performance. I have led and collaborated with distributed teams across the globe, delivering quality products on time and within budget for clients such as Marriott, CVS, Lowes, Adobe, Pepsi, Ocean Spray, Cedars-Sinai Hospital, Novartis, Bridgestone, and UDG Healthcare. I excel at communication, problem solving, and project management, with a track record of delivering engaging, user-centric training across multiple sectors.…

Paddy O'Connor

I am an instructional designer and e-learning developer with over 17 years of experience, holding a Master’s degree in Computer Science focused on communications. I thrive in dynamic environments and enjoy turning complex processes into intuitive digital training that improves adoption and performance. I have led and collaborated with distributed teams across the globe, delivering quality products on time and within budget for clients such as Marriott, CVS, Lowes, Adobe, Pepsi, Ocean Spray, Cedars-Sinai Hospital, Novartis, Bridgestone, and UDG Healthcare. I excel at communication, problem solving, and project management, with a track record of delivering engaging, user-centric training across multiple sectors.…

Available to hire

I am an instructional designer and e-learning developer with over 17 years of experience, holding a Master’s degree in Computer Science focused on communications. I thrive in dynamic environments and enjoy turning complex processes into intuitive digital training that improves adoption and performance.

I have led and collaborated with distributed teams across the globe, delivering quality products on time and within budget for clients such as Marriott, CVS, Lowes, Adobe, Pepsi, Ocean Spray, Cedars-Sinai Hospital, Novartis, Bridgestone, and UDG Healthcare. I excel at communication, problem solving, and project management, with a track record of delivering engaging, user-centric training across multiple sectors.

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Skills

Experience Level

Language

English
Fluent

Work Experience

Instructional Designer at Marriott Hotels
June 1, 2025 - Present
Collaborate with cross-functional teams of instructional designers, SMEs, and project managers to design and implement in-app guidance using Whatfix, enhancing user onboarding and workflow clarity for new enterprise software systems. Translate complex business processes into user-friendly digital walkthroughs, tooltips, and task lists that support scalable training and continuous adoption in a dynamic SaaS environment. Support enterprise-wide adoption of new software platforms by leveraging a digital adoption platform to deliver real-time, contextual training experiences embedded directly within user workflows.
Instructional Designer at Paddy O'Connor E-learning
January 1, 2018 - Present
Specialize in creating custom eLearning solutions designed to help clients achieve their business objectives. Focus on delivering modern, interactive, and user-centric educational experiences. Collaborate with a variety of clients across sectors including finance, insurance, aerospace, and consumer industries, providing tailored training that aligns with industry standards. Develop animated video content using Vyond and handle video editing and post-production with Camtasia for interactive training solutions.
Instructional Designer at Public Health Agency of Canada
February 1, 2024 - July 1, 2024
Partner with internal stakeholders to develop an accessible bilingual e-learning program for GMPs.
Instructional Designer at Traliant
October 1, 2019 - January 1, 2024
Work with clients and internal stakeholders to deliver engaging custom training; develop detailed project plans using online project management tools; manage multiple projects daily, ensuring interim deadlines are met. Projects include custom video and narration, closed captioning, and translations; coordinate with translation resources and update courses into multiple languages. Use eLearning tools such as Storyline, Camtasia, and PowerPoint to customize courses.
E-Learning Consultant at Enovation
March 1, 2015 - May 1, 2019
Responsible for instructional design and e-learning development of interactive training and educational material. Deliver training courses translated and localized in over 20 languages. Created animated training content using Vyond and produced video tutorials with Camtasia, ensuring clarity and consistency across multilingual training materials.
Instructional Designer at Public Health Agency of Canada
January 1, 2025 - March 31, 2025
Partner with internal stakeholders to develop an accessible bilingual e-learning program for GMPs.

Education

Master of Computer Science at Griffith College Dublin
January 1, 2005 - January 1, 2007
Bachelor of Computer Science - Software Systems at National College of Ireland
January 1, 1999 - January 1, 2003

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Education, Government, Professional Services, Media & Entertainment, Travel & Hospitality, Financial Services, Software & Internet

Skills

Experience Level