Paddy O'Connor
I am an instructional designer and e-learning developer with over 17 years of experience, holding a Master’s degree in Computer Science focused on communications.
About
I am an instructional designer and e-learning developer with over 17 years of experience, holding a Master’s degree in Computer Science focused on communications. I thrive in dynamic environments and enjoy turning complex processes into intuitive digital training that improves adoption and performance.
I have led and collaborated with distributed teams across the globe, delivering quality products on time and within budget for clients such as Marriott, CVS, Lowes, Adobe, Pepsi, Ocean Spray, Cedars-Sinai Hospital, Novartis, Bridgestone, and UDG Healthcare. I excel at communication, problem solving, and project management, with a track record of delivering engaging, user-centric training across multiple sectors.
- 11 years' experience
- Joined December 2025
Skills· 2
Languages
- EnglishFluent
Industry experience
- Healthcare
- Education
- Government
- Professional Services
- Media & Entertainment
- Travel & Hospitality
- Financial Services
- Software & Internet
Work experience· 6 roles
Collaborate with cross-functional teams of instructional designers, SMEs, and project managers to design and implement in-app guidance using Whatfix, enhancing user onboarding and workflow clarity for new enterprise software systems. Translate complex business processes into user-friendly digital walkthroughs, tooltips, and task lists that support scalable training and continuous adoption in a dynamic SaaS environment. Support enterprise-wide adoption of new software platforms by leveraging a digital adoption platform to deliver real-time, contextual training experiences embedded directly within user workflows.
Partner with internal stakeholders to develop an accessible bilingual e-learning program for GMPs.
Partner with internal stakeholders to develop an accessible bilingual e-learning program for GMPs.
Education
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