Margot Pretorius
I’m a versatile and dependable professional with over 10 years of experience delivering high-quality service across hospitality, retail management, gallery operations, and customer-focused environments.
About
I’m a versatile and dependable professional with over 10 years of experience delivering high-quality service across hospitality, retail management, gallery operations, and customer-focused environments. I specialize in working efficiently in fast-paced settings, building strong client relationships, and managing responsibilities with professionalism and care. My background includes leadership roles within established retail brands and operational management of a boutique pottery gallery, where I developed strong organisational, communication, and problem-solving skills. Most recently, I spent three years in the yachting industry, refining my adaptability, attention to detail, and ability to perform under pressure while maintaining exceptional service standards. Now based in Ireland, I bring a strong work ethic, quick learning ability, and a proactive mindset to every project. Alongside my core experience, I am actively building practical skills in social media marketing through hands-on content creation and engagement management for a swim school. I’m committed to delivering reliable, high-quality work, exceeding client expectations, and contributing positively to every collaboration. If you’re looking for someone organized, adaptable, and genuinely invested in your success, I’m ready to help!
- 12 years' experience
- Joined December 2025
Languages
- EnglishFluent
- AfrikaansFluent
- DutchAdvanced
Industry experience
- Travel & Hospitality
- Retail
- Professional Services
- Media & Entertainment
- Education
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Work experience· 18 roles
Chief stewardess aboard a 125m vessel; led service team; delivered 24-hour guest service; cocktail making; inventory, SOPs, and crew management; luxury guest experience.
Onboard high-end guest service; led service as Chief Stewardess with 2nd Stewardess and Service Stewardess duties; cocktail making, luxury service execution, inventory, SOPs, daily crew procedures, and VIP guest provisioning onboard a 125m vessel.
Led daily luxury service on a 125m private yacht; managed a crew of 2 stewardesses; oversaw cocktail preparation, dining experiences, wine pairings, themed settings, and guest entertainment; coordinated with captain and deck/engine departments to ensure flawless charters; maintained top-tier service standards and safety.
Education
Certifications and awards
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