AI Application / Software QA Engineer at NZXT

Engineered automated data pipelines to ingest signals from Zendesk, Reddit, and 50k+ Amazon reviews, utilizing AI Agents to streamline defect triaging and actionable feedback analysis across 10+ product lines. Pioneered AI experimentations to guide leadership in driving company-wide AI transformation and efficiency.

Software Engineer (Quality & Production Systems) at TESLA

As the sole QA-focused engineer, architected and scaled end-to-end validation pipelines from scratch, ensuring seamless service interoperability across Tesla’s mobile, energy, and vehicle ecosystems for millions of users. Spearheaded the integration of ML and Image Processing into mobile-app validation workflows, automating critical diagnostics and reducing regression cycles by 70%.