ASMAA MOHAMMED

Provided data analysis and reporting support to improve business operations and decision-making. Analyzed datasets to identify trends and performance gaps, contributing to operational improvements. Developed structured reports and dashboards using Excel and Power BI for management insights.

Architected and operated hybrid cloud infrastructure (AWS + On Prem) supporting 600+ users with 99.99% uptime. Implemented Zero Trust networking, MFA, and SIEM monitoring, reducing security incidents by 65%. Automated server provisioning, patching, and compliance checks using PowerShell/Bash and IaC, cutting deployment time by 45%. Administered Active Directory, Azure AD, Intune, and Microsoft 365 with full lifecycle identity management. Led DR program (RPO 10 min, RTO 45 min) and quarterly tabletop exercises ensuring business continuity. Owned ITSM workflows (ServiceNow), meeting SLAs > 99% and improving MTTR by 40%.

Managed enterprise Windows/Linux servers, firewalls, VPN, and routing/switching for a 24/7 environment. Migrated workloads to AWS (EC2, VPC, RDS, S3) improving scalability and reducing infra costs by 35%. Hardened systems to CIS benchmarks and ISO 27001 controls; conducted vulnerability remediation cycles. Built monitoring dashboards (Grafana) and alerting (Prometheus) improving incident response time by 50%.