I am a Principal Technical Testing Consultant and Cyber Security Test Manager with over 20 years of industry experience across functional, automation and performance testing. I take a friendly and proactive approach to understand, propose, and deliver effective testing solutions, guiding testing strategies that are tailored and maintainable long into the future. I switch quickly between hands-on delivery and client management, engaging with stakeholders across the solution delivery chain to enable risk-based decisions that minimise production issues. My work spans large enterprise clients across financial services, government, education and healthcare. I’ve led cybersecurity testing initiatives, performance testing programs, and identity management projects, including Saviynt Identity Management, with hands-on experience using AppDynamics, Dynatrace, Splunk and cloud monitoring. I am committed to delivering secure, reliable systems while building strong client relationships and high-performing teams.

Caroline Benson

I am a Principal Technical Testing Consultant and Cyber Security Test Manager with over 20 years of industry experience across functional, automation and performance testing. I take a friendly and proactive approach to understand, propose, and deliver effective testing solutions, guiding testing strategies that are tailored and maintainable long into the future. I switch quickly between hands-on delivery and client management, engaging with stakeholders across the solution delivery chain to enable risk-based decisions that minimise production issues. My work spans large enterprise clients across financial services, government, education and healthcare. I’ve led cybersecurity testing initiatives, performance testing programs, and identity management projects, including Saviynt Identity Management, with hands-on experience using AppDynamics, Dynatrace, Splunk and cloud monitoring. I am committed to delivering secure, reliable systems while building strong client relationships and high-performing teams.

Available to hire

I am a Principal Technical Testing Consultant and Cyber Security Test Manager with over 20 years of industry experience across functional, automation and performance testing. I take a friendly and proactive approach to understand, propose, and deliver effective testing solutions, guiding testing strategies that are tailored and maintainable long into the future. I switch quickly between hands-on delivery and client management, engaging with stakeholders across the solution delivery chain to enable risk-based decisions that minimise production issues.

My work spans large enterprise clients across financial services, government, education and healthcare. I’ve led cybersecurity testing initiatives, performance testing programs, and identity management projects, including Saviynt Identity Management, with hands-on experience using AppDynamics, Dynatrace, Splunk and cloud monitoring. I am committed to delivering secure, reliable systems while building strong client relationships and high-performing teams.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Cyber Security Test Manager at Queensland University of Technology (QUT)
March 1, 2024 - Present
Led strategic cybersecurity testing initiatives to ensure secure access systems across the university, establishing risk-based testing strategy and quality gates; managed data migration spanning over 1 million records; prepared Final Test Summary reports with insights and recommendations for release readiness.
Test Manager at Queensland University of Technology (QUT)
July 1, 2023 - March 1, 2024
Directed testing and secure implementation of the Digital Identity Management Platform (Digital ID Cards); led secure integration of identity systems with legacy environments; prepared release readiness documentation and test results.
Senior Integration Specialist at Queensland University of Technology (QUT)
February 1, 2022 - June 1, 2023
Planned and executed secure integration testing for HR and payroll systems; defined test environments, tested interfaces and data flows; leveraged JMeter and LoadRunner for API testing; produced Integration Test Summary Reports.
Principal Technical Consultant at Planit Testing
September 1, 2014 - February 1, 2022
Delivered cybersecurity-focused performance testing solutions for enterprise clients; led performance testing projects to identify vulnerabilities and ensure system resilience; contributed to client satisfaction and new commercial opportunities.
Senior Performance Consultant at SQS
August 1, 2010 - April 1, 2014
Managed performance testing for insurance clients with a focus on secure system delivery and risk mitigation; contributed to presales, PoC activities and end-to-end performance delivery; led teams on multiple projects.
UAT Test Manager at SQS
December 1, 2013 - April 1, 2014
Agile Scrum-based UAT leadership for an online learning portal; managed a team of 5 functional testers; devised test plans and ensured coverage across multiple work streams; resolved defects and drove progress.
Senior Performance Engineer at SQS
August 1, 2010 - November 1, 2013
End-to-end performance testing for Guidewire ClaimsCenter projects; defined maturity models, templates, tooling, and resourcing; delivered final test reports to support go/no-go decisions.
Project Lead at Polaris Software Labs
October 1, 2007 - July 1, 2010
Agile Onsite-Offshore testing for BI Migration Programme; led multiple BI migration projects, managed resources, risk and client communications; ensured timely delivery with quality outcomes.
Senior Test Lead at Thomson Reuters
January 1, 2006 - October 1, 2007
Functional Integration Testing; contributed to automation and regression testing efforts on data-intensive platforms; supported release readiness and quality improvements.
Test Analyst at Randox Laboratories
July 1, 2002 - July 1, 2003
Contributed to the Quality Testing Framework and test design/execution; defect management and reporting; helped establish testing best practices within the team.
Development Manager at PHAB NI
July 1, 1996 - August 1, 1999
Career planning and personal development program design; trainee advocacy and one-on-one training; supported computer literacy and job readiness initiatives.

Education

Add your educational history here.

Qualifications

BSc Hons Biomedical Engineering with DIS
January 1, 2004 - January 2, 2026
Atlassian Technical Sales
January 1, 2019 - January 2, 2026
ITIL V3 Foundation Certificate
January 1, 2010 - January 2, 2026
Retail Banking Foundation Certificate (Polaris)
January 1, 2009 - January 2, 2026
ISTQB Foundation Certification
January 1, 2006 - January 2, 2026
MCP in VB.Net, ASP.Net, ADO.Net
January 1, 2004 - January 2, 2026
MSCE Website Design, Development & Management
January 1, 2004 - January 2, 2026

Industry Experience

Financial Services, Government, Healthcare, Education, Life Sciences, Gaming, Media & Entertainment, Professional Services, Software & Internet, Telecommunications, Other

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
See more