I am a results-driven IT professional with over six years of experience in technical support, teaching management, software and hardware issues, process improvement, customer service management, network maintenance, and people management. I am currently a Junior Engineer at Adani Gaims, India, with extensive experience installing and configuring computer systems and applications, responding to customer inquiries, and troubleshooting challenges to resolve issues at the first point of contact. I excel at analyzing complex logs, identifying and resolving technical network, hardware, and software issues, and escalating requests when required. I am committed to customer satisfaction, able to work under pressure, and adept at building productive relationships with internal and external stakeholders, vendors, and partners. I look forward to leveraging my skills for an effective contribution to your team. Right now i am managing adani social media.

Sagar Patel

I am a results-driven IT professional with over six years of experience in technical support, teaching management, software and hardware issues, process improvement, customer service management, network maintenance, and people management. I am currently a Junior Engineer at Adani Gaims, India, with extensive experience installing and configuring computer systems and applications, responding to customer inquiries, and troubleshooting challenges to resolve issues at the first point of contact. I excel at analyzing complex logs, identifying and resolving technical network, hardware, and software issues, and escalating requests when required. I am committed to customer satisfaction, able to work under pressure, and adept at building productive relationships with internal and external stakeholders, vendors, and partners. I look forward to leveraging my skills for an effective contribution to your team. Right now i am managing adani social media.

Available to hire

I am a results-driven IT professional with over six years of experience in technical support, teaching management, software and hardware issues, process improvement, customer service management, network maintenance, and people management. I am currently a Junior Engineer at Adani Gaims, India, with extensive experience installing and configuring computer systems and applications, responding to customer inquiries, and troubleshooting challenges to resolve issues at the first point of contact.

I excel at analyzing complex logs, identifying and resolving technical network, hardware, and software issues, and escalating requests when required. I am committed to customer satisfaction, able to work under pressure, and adept at building productive relationships with internal and external stakeholders, vendors, and partners. I look forward to leveraging my skills for an effective contribution to your team.
Right now i am managing adani social media.

See more

Work Experience

Junior Engineer at Adani Gaims, India
December 1, 2018 - Present
Installed and configured computer systems and applications for internal users; responded to customer inquiries; troubleshooted hardware, network, and software issues; performed end-user diagnostics to achieve first point of contact resolution; analyzed complex logs and escalated issues when needed; collaborated with cross-functional teams to maintain productivity and user satisfaction.
Junior Developer at MTAJ Solutions, India
August 1, 2016 - August 1, 2017
Developed and supported software solutions; participated in IT operations and desktop support; contributed to project delivery and bug fixes; ensured hardware and software configurations met user requirements.
Computer Teacher at HJD Institute, India
September 1, 2017 - July 1, 2018
Maintained school computer hardware and software; taught basic computer skills to students; designed webpages and managed websites; provided technical support to faculty.

Education

Bachelor of Computer at Gujarat Technological University, India
January 11, 2030 - January 1, 2016

Qualifications

Adani Anti-Phishing Module
January 11, 2030 - January 2, 2026
Adani Cyber Security Awareness course
January 11, 2030 - January 2, 2026
Anti-Bribery and Anti-Corruption Policy at Adani
January 11, 2030 - January 2, 2026
Building Career Development Programs and Succession Planning
January 11, 2030 - January 2, 2026
Excel Visualization: Getting Started with Excel for Data Visualization
January 11, 2030 - January 2, 2026
Getting started in Excel 365
January 11, 2030 - January 2, 2026
Group Safety Induction Module
January 11, 2030 - January 2, 2026
Insider Trading - Adani Group
January 11, 2030 - January 2, 2026
Introduction to ESG
January 11, 2030 - January 2, 2026
Security Awareness Module at Adani
January 11, 2030 - January 2, 2026
Trust Building through Effective Communication
January 11, 2030 - January 2, 2026

Industry Experience

Software & Internet, Education, Professional Services, Media & Entertainment, Other